Timekeeping and Scheduling Specialist

Crisis24 • Boca Raton, FL

1d • $26 - $29

About The Position

The Timekeeping and Scheduling Specialist supports efficient operations and wage-and-hour compliance across Crisis24’s Private Strategic Group (PSG), with a primary focus on California-based employees. The role is responsible for maintaining compliant, auditable timekeeping and scheduling processes for a 24/7 protective services workforce. It works cross-functionally with HR, Payroll, Legal, and Operations and provides guidance, training, and reporting to employees, supervisors, and management.

The specialist monitors timekeeping records, supports accurate payroll calculations, helps resolve employee inquiries and potential compliance concerns, and maintains documentation for audits and regulatory inquiries. The position also contributes to improvements in timekeeping systems, workflows, and operational efficiency. The candidate works California business hours, with occasional flexibility for time-sensitive matters or coordination across time zones.

Requirements

• 2–3 years of experience in timekeeping, payroll compliance, HR compliance, or a related field.
• Experience working with timekeeping or payroll systems such as UKG, ADP, Kronos, Workday, or similar platforms.
• Excellent organizational and communication skills.
• Proficiency in Microsoft 365 tools, especially Excel, SharePoint, Teams, and Outlook.
• Discretion and sound judgment when handling sensitive employee data in a high-security, confidentiality-driven environment.
• Ability to work California business hours (9 a.m.–5 p.m. PST).
• Occasional flexibility may be required to accommodate time-sensitive compliance matters or coordination across time zones.

Nice To Haves

• Demonstrated experience specific to California wage-and-hour law.
• Experience supporting a field-based, shift-based, or non-traditional-hours workforce.
• A college degree in Human Resources, Business Administration, Operations, or a related field; equivalent experience will be considered.

Responsibilities

• Own end-to-end timekeeping and scheduling compliance for PSG employees, particularly California requirements concerning meal and rest breaks, overtime, split shifts, reporting time pay, and premium pay.
• Monitor, audit, and reconcile timekeeping and scheduling records; identify discrepancies, missed punches, unrecorded breaks, and other compliance risks; and drive timely corrective action.
• Partner with Payroll to ensure timekeeping data flows accurately into pay calculations, including premium pay and overtime.
• Help develop, document, and maintain timekeeping and scheduling policies, procedures, and job aids tailored to a protective services and field-based workforce.
• Stay current on state, local, and applicable federal wage-and-hour requirements and serve as a subject matter expert on California timekeeping requirements.
• Train and support field supervisors, schedulers, and employees on timekeeping and scheduling practices and timekeeping systems.
• Help identify and reduce inefficiencies, including non-billable hours and excess overtime, to support service delivery optimization.
• Help resolve timekeeping discrepancies, employee inquiries, and potential wage-and-hour concerns in partnership with HR and Legal.
• Assist with internal and external timekeeping and wage-and-hour compliance audits.
• Identify opportunities to improve timekeeping system configuration, workflows, and controls to reduce manual errors and compliance exposure.
• Maintain accurate, organized documentation to support audit readiness and regulatory inquiries.
• Protect Crisis24 and stakeholder data and systems by following policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Benefits

• Medical, dental, vision, and life insurance.
• Competitive 401(k) plan.
• Employee Assistance Program (EAP).
• Paid time off.
• Coverage for relevant professional licenses and certifications.
• Access to training and development opportunities focused on compliance, labor regulations, and operational best practices.
• Professional development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed