Timekeeping and Scheduling Specialist

Crisis24 • Boca Raton, FL

14h

About The Position

Crisis24 is seeking a detail-oriented and proactive Timekeeping and Scheduling Specialist for its Private Strategic Group (PSG). The role supports efficient operations and compliance with wage and hour regulations, with a primary focus on California-based PSG employees. It helps protect the organization from legal risk while supporting a 24/7 protective services workforce. The specialist works across HR, Payroll, Legal, and Operations, translating regulatory requirements into practical, auditable processes and providing training and reporting to employees, supervisors, and management.

The position covers end-to-end timekeeping and scheduling compliance, including California-specific requirements for meal and rest breaks, overtime, split-shift pay, reporting-time pay, and related premium pay. The specialist audits and reconciles records, partners with Payroll on pay calculations, maintains policies and documentation, supports employee inquiries and audits, and identifies improvements to systems and workflows. The role is based in Boca Raton, Florida, but requires working California business hours, 9 a.m.–5 p.m. Pacific Time, with occasional flexibility for time-sensitive matters or coordination across time zones.

Requirements

• 2–3 years of experience in timekeeping, payroll compliance, HR compliance, or a related field.
• Experience working with timekeeping or payroll systems such as UKG, ADP, Kronos, Workday, or similar platforms.
• Excellent organizational and communication skills.
• Proficiency in Microsoft 365 tools, especially Excel, SharePoint, Teams, and Outlook.
• Discretion and sound judgment when handling sensitive employee data in a high-security, confidentiality-driven environment.
• Ability to work California business hours (9 a.m.–5 p.m. Pacific Time).
• Occasional flexibility may be needed to accommodate time-sensitive compliance matters or coordination across time zones.

Nice To Haves

• Demonstrated experience specific to California wage and hour law.
• Experience supporting a field-based, shift-based, or non-traditional-hours workforce.
• A college degree in Human Resources, Business Administration, Operations, or a related field; equivalent experience will be considered.

Responsibilities

• Own end-to-end timekeeping and scheduling compliance for PSG employees, with emphasis on California wage and hour requirements.
• Monitor, audit, and reconcile timekeeping and scheduling records; identify discrepancies, missed punches, unrecorded breaks, and other compliance risks, and drive timely corrective action.
• Partner with Payroll to ensure timekeeping data flows accurately into pay calculations, including premium pay and overtime.
• Help develop, document, and maintain timekeeping and scheduling policies, procedures, and job aids suited to a protective-services and field-based workforce.
• Serve as a subject matter expert on California wage and hour timekeeping requirements and stay current on state, local, and applicable federal regulatory changes.
• Train and support field supervisors, schedulers, and employees on timekeeping and scheduling practices and use of timekeeping systems.
• Help identify and reduce inefficiencies, including non-billable hours and excess overtime, to support service delivery optimization.
• Help resolve timekeeping discrepancies, employee inquiries, and potential wage and hour concerns in partnership with HR and Legal.
• Assist with internal and external audits related to timekeeping and wage and hour compliance.
• Identify opportunities to improve timekeeping system configuration, workflows, and controls to reduce manual errors and compliance exposure.
• Maintain accurate, organized documentation to support audit readiness and regulatory inquiries.

Benefits

• Medical, dental, vision, and life insurance.
• Competitive 401(k) plan.
• Employee Assistance Program (EAP).
• Paid time off.
• Coverage for relevant professional licenses and certifications.
• Access to training and development opportunities focused on compliance, labor regulations, and operational best practices.
• Professional development support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed