Ticketing Cashier
About The Position
Ticketing Cashier staff provide efficient, friendly, and accurate service to guests redeeming or purchasing lift tickets. The role ensures convenient access to the mountain through proper use of the resort’s point-of-sale (POS) system and attention to detail. Team members are expected to remain calm and helpful during busy periods and contribute positively to the guest experience at Mission Ridge Ski & Board Resort. Work takes place primarily indoors at ticket windows or sales counters, with occasional outdoor duties in variable winter conditions. The environment can be fast-paced and high-pressure during peak times, with frequent interaction with guests. This is a winter seasonal position and may be full-time or part-time. Final candidates may be subject to background screening.
Requirements
- Clear and effective communication with guests and coworkers.
- Strong interpersonal and guest-service skills.
- Friendly demeanor and consistently positive attitude.
- Ability to remain seated or standing for extended periods while using a computer and handling transactions.
- Ability to occasionally work outdoors in inclement weather.
- Strong visual and auditory abilities for guest interactions and accurate point-of-sale tasks.
- Ability to read reports and use a computer.
- Ability to hear well enough to communicate with coworkers.
- Ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.
- Ability to lift a minimum of 50 pounds.
- Ability to write, type, and use a phone system.
Nice To Haves
- High school diploma or GED.
- At least one year of guest-service experience or similar customer-facing experience.
- Six months to one year of experience with Windows and Google Suite-based software.
- One year or more of cash-handling experience.
Responsibilities
- Use the SnowCloud POS system to process lift ticket sales and redemptions.
- Complete daily opening and closing procedures, including outdoor tasks in winter weather.
- Work outside in varying winter conditions as needed.
- Accurately compile daily sales and revenue reports.
- Accurately accept and process cash, credit, and debit payments.
- Follow through proactively on routine and special assignments.
- Maintain composure and professionalism during high-stress or high-volume periods.
- Work collaboratively and supportively with coworkers and other departments.
- Provide clear, friendly, and welcoming service to guests.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
