Ticket Taker | Part Time | David L. Lawrence Convention Center

Oak View Group • Pittsburgh, PA

5d

About The Position

As a Ticket Taker at the David L. Lawrence Convention Center, you will be the first point of contact for event guests, helping ensure a smooth entry process and providing excellent customer service. The role includes verifying tickets, guiding guests, and creating a welcoming atmosphere. It requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. Ticket Takers play an important role in creating a positive first impression for event guests.

The position pays $13.00–$15.00 per hour. Benefits for part-time roles include a 401(k) savings plan and 401(k) matching. The posting states that the position will remain open until February 5, 2027.

Requirements

• Ability to follow instructions and work in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to handle stressful situations.
• Ability to work a flexible schedule, including weekends, nights, and holidays as required.

Nice To Haves

• Previous experience in a customer service-based industry is preferred.
• Previous experience within sports, entertainment, or a related field is preferred.

Responsibilities

• Check and validate tickets at the entrance, ensuring each ticket is legitimate and corresponds to the event.
• Greet guests, answer questions, and provide information about the event and venue as needed.
• Monitor and control entry points so that only authorized guests enter the event.
• Direct the flow of guests to prevent congestion and support a smooth entry process.
• Address ticket-related issues or discrepancies promptly and courteously, seeking supervisor assistance when necessary.
• Stay informed about event layouts, seating arrangements, and facilities to assist guests effectively.
• Report suspicious activity or security concerns to appropriate personnel immediately.
• Assist guests with special needs or requirements to help ensure a positive experience.
• Work with other event staff to support seamless operations and a cohesive guest experience.
• Ensure guests follow venue rules and guidelines to maintain a safe and enjoyable environment.
• Perform other tasks and responsibilities as assigned.

Benefits

• 401(k) savings plan
• 401(k) matching

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed