Ticket Seller

Legends Global•Shreveport, LA

9d•Onsite

About The Position

ASM Global is hiring a part-time, hourly Ticket Seller for the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under the direction of the Box Office Manager and Director of Finance, the Ticket Seller assists patrons with ticket purchases and event information, handles payments and cash drawers, and supports box office operations in accordance with facility policies and procedures. The role may also include ticket-scanning duties and other assigned responsibilities. Hours are scheduled according to facility needs. Regular ticket-selling hours are Tuesdays and Thursdays from 10:00 AM to 4:00 PM, with additional hours as required. This is part-time/on-call work, and weekly hours are not guaranteed. Shifts may include days, evenings, weekends, and holidays, and schedules may be long or irregular. The employee must have reliable transportation and be able to report as scheduled.

Requirements

High school diploma or GED equivalent.
At least one year of prior cash-handling experience.
Sufficient math ability and knowledge to accurately count and handle money.
Basic working knowledge of cash-handling procedures.
Fluent English and clear communication skills.
Ability to interact successfully with coworkers and the general public and willingness to work as part of a team.
Ability to work independently, exercise good judgment and initiative, and follow oral and written instructions.
Ability to work assigned shifts, including nights, weekends, and holidays as needed.
Reliable transportation and ability to report to work as scheduled.
Ability to meet the physical demands of the job, including lifting and carrying up to 25 pounds, moving, climbing, walking, and sitting for long periods.

Nice To Haves

Basic computer knowledge.

Responsibilities

Open and/or close the ticket window as required.
Issue tickets accurately and accept payments, making change accurately before providing tickets.
Account accurately for ticket revenue and maintain a cash drawer.
Provide the public with information about tickets, facility events, and upcoming event schedules, in person or by telephone.
Assist customers with Will Call tickets.
Direct ticketing issues to the Box Office Manager or Director of Finance.
Balance the cash and card drawer with the manager at the end of each shift.
Maintain professional, polite relationships with coworkers, clients, and the public.
Keep the work area organized, professional, neat, and clean.
Follow box office policies and procedures, facility instructions, safety precautions, risk-management requirements, and emergency procedures.
Work independently and handle most box office questions without assistance.
Perform ticket-scanning duties and other assigned responsibilities.