Ticket Seller | Part-Time | The Paramount Baltimore

Oak View Group•Baltimore, MD

1d•Onsite

About The Position

The Ticket Seller provides outstanding customer service while accurately selling and processing tickets for athletic events, concerts, and special events. The role operates ticketing software, processes payments, and assists guests with ticket-related inquiries. The position pays $19.50 per hour and is part-time at The Paramount Baltimore. Benefits for part-time roles include a 401(k) Savings Plan and 401(k) matching. The position will remain open until December 31, 2026.

Requirements

Basic computer proficiency and ability to learn and navigate ticketing systems.
Strong verbal and written communication skills.
Ability to provide professional and courteous service to guests.
Ability to accurately handle cash, credit card, and other payment transactions.
Ability to work a flexible schedule, including evenings, weekends, holidays, and event days as required.

Nice To Haves

Previous customer service and cash-handling experience is preferred.

Responsibilities

Sell event tickets using the venue’s designated ticketing system.
Process cash, credit card, and other approved payment transactions accurately and efficiently.
Assist guests with ticket purchases, exchanges, and other ticketing needs.
Balance the cash drawer and reconcile daily ticket sales in accordance with established procedures.
Provide guests with accurate event, seating, pricing, and venue information.
Resolve ticketing and guest service issues professionally and escalate issues as appropriate.
Follow all established cash-handling, ticketing, and financial control procedures.
Maintain a professional and welcoming experience for guests throughout the ticketing process.
Perform other duties as assigned.