Server | Part-Time | The Paramount Baltimore

Oak View Group•Baltimore, MD

7d•Onsite

About The Position

The Server welcomes guests, takes food and beverage orders, delivers orders accurately and efficiently, processes payments, and maintains a clean, inviting service area. The role focuses on creating a positive guest experience from arrival through departure. The position pays $10.00 per hour and is tip eligible. The posting states that the position will remain open until December 31, 2026. This is a part-time role at The Paramount Baltimore. Flexible scheduling may include evenings, weekends, holidays, and event-based shifts, with availability during busy entertainment periods important. Part-time benefits include a 401(k) Savings Plan and 401(k) matching.

Requirements

Excellent communication, customer service, and interpersonal skills.
Ability to multitask, prioritize responsibilities, and remain calm under pressure.
Basic math skills and comfort using a POS system.
Strong attention to detail and commitment to order accuracy.
Ability to stand and walk for extended periods and carry food, beverages, and service supplies as needed.
Must meet Maryland's legal requirements for alcohol service when applicable.
Dependable, punctual, professional, and comfortable working as part of a team.
Flexible availability that may include evenings, weekends, holidays, and event-based shifts.

Nice To Haves

Previous serving, restaurant, or hospitality experience is preferred.
Availability during busy entertainment periods is important.

Responsibilities

Welcome guests promptly and provide friendly, professional service.
Explain menu items, beverage selections, specials, and available options.
Accurately take and enter orders into the POS system.
Deliver food and beverages efficiently while ensuring order accuracy.
Monitor guests' needs and provide timely refills, follow-ups, and assistance.
Communicate special requests, allergies, and order modifications to appropriate team members.
Coordinate with bartenders, kitchen staff, runners, and management to ensure smooth service.
Process guest payments accurately and follow cash-handling procedures.
Maintain clean, organized tables, service stations, and guest areas.
Follow food safety, sanitation, and responsible alcohol service policies.
Verify identification and follow applicable Maryland alcohol service requirements when serving alcoholic beverages.
Assist with opening, closing, side work, and event setup as assigned.
Handle guest concerns professionally and notify management when additional assistance is needed.
Support special events and high-volume service periods while maintaining service standards.