Ticket Sales Account Executive

Rochester Knighthawks • Rochester, NY

7d

About The Position

The Rochester Knighthawks, owned by Seneca Holdings, are seeking a Ticket Sales Account Executive in Rochester, New York. This entry-level opportunity includes a formal training program, coaching on revenue-generating career paths in the sports industry, and responsibility for servicing an existing book of Season Ticket Members while generating new ticket sales revenue. The role has goals for new season tickets, partial plans, group tickets, and season ticket renewals.

Requirements

• Bachelor’s degree.
• Proficient computer skills and experience with Microsoft Office.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Internally motivated, coachable, and passionate about learning revenue-generation skills in sports.
• Focused on growing a career in the sports industry.
• Strong work ethic and excellent written and verbal communication skills.
• Highly motivated and positive, with strong aspirations for success in a sales career.
• Growth mindset toward development.

Nice To Haves

• Sales and/or service experience in the sports or hospitality industry.
• Knowledge of Ticketmaster Archtics.

Responsibilities

• Generate revenue through season ticket, partial-plan, and group sales using outbound sales campaigns.
• Contact past and potential customers and prospect leads to generate sales across available ticket packages.
• Handle inbound sales calls from prospective clients as a primary contact for ticket packages.
• Meet or exceed revenue goals for all ticket packages.
• Meet daily minimum outbound-call or customer-talk-time requirements and attend scheduled in-arena and off-site meetings with prospective leads.
• Document customer interactions in the CRM and process sales through Ticketmaster Archtics.
• Be available for game days and other special events, supporting revenue generation, group event planning, and other ticket sales responsibilities.
• Service a current book of Knighthawks Season Ticket Members.

Benefits

• Competitive pay, benefits, and perks.
• Flexible work-life balance.
• Professional development opportunities.
• Performance and recognition programs.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Voluntary critical illness, hospital, and accident benefit programs.
• Health savings and flexible spending accounts.
• 401(k) retirement plan.
• Paid leave programs for eligible full-time employees working at least 30 hours per week on a regular basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level