Account Executive, Ticket Sales

DIAMOND BASEBALL HOLDINGS LLC•Papillion, NE

About The Position

The Omaha Storm Chasers are seeking an Account Executive to join their Ticket Sales Team. The position combines sales and customer service, with a focus on generating new business, renewing ticket memberships, meeting sales and outreach goals, and delivering positive experiences that support fan retention. The Account Executive will work with sales and marketing colleagues to develop sales programs and contribute to the broader operation as needed. This role is presented as an opportunity to learn the sports business and grow a career in the industry.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • At least 6 months of sales or customer service experience.
  • Proven track record in sales and building quality relationships; sports industry experience is preferred.
  • Friendly and professional telephone manner.
  • Strong desire to learn about the business and grow professionally.
  • Ability to express ideas effectively verbally and in writing.
  • Positive attitude.
  • Ability to maintain a flexible work schedule.

Nice To Haves

  • Sales and relationship-building experience within the sports industry.

Responsibilities

  • Represent the organization professionally in the community.
  • Generate new business through prospecting, cold calling, appointments, stadium tours, and networking or community events.
  • Renew group, hospitality, and season ticket memberships.
  • Work with sales and marketing departments to develop sales programs and components focused on long-term business sustainability.
  • Maintain a contact database and track sales progress using tickets.com.
  • Meet or exceed personal sales goals.
  • Meet or exceed daily and weekly outbound call and appointment minimums.
  • Assist other areas of the operation when needed.
  • Deliver outstanding customer service to support fan retention and a positive brand experience.

Benefits

  • Professional growth, development, and career advancement opportunities within a supportive, team-oriented environment.
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