Ticket Sales Account Executive

Seneca Holdings•Rochester, NY

2d•$32,000 - $35,000•Onsite

About The Position

The Rochester Knighthawks are seeking a Ticket Sales Account Executive in Rochester, NY. This position is an opportunity to start a career in Ticket Sales, servicing a large book of business of current Season Ticket Members. The role includes a formal training program focused on success pillars and guidance on career paths in sports industry revenue generation. Responsibilities include serving as the main service representative for Season Ticket Members and generating new business revenue through sales of New Season Tickets, Partial Plans, Group Tickets, and Season Ticket Renewals.

Requirements

Bachelor’s degree required
Proficient computer skills and experience with Microsoft Office.
Must be able to work flexible hours, including evenings, weekends, and holidays.
Internally motivated and coachable individual with passion for learning skills to be a revenue generator in sports.
Focused on growing a career in the sports industry.
Possess a strong work ethic and excellent written and verbal communication skills.
Must be highly motivated and positive with strong aspirations to be successful in a sales career.
A growth mindset towards development

Nice To Haves

Sales and/or service experience in a sports or hospitality industry a plus but not required.
Knowledge of Ticketmaster Archtics a plus but not required.

Responsibilities

Generate revenue through season ticket sales, partial plans, and group sales via outbound sales campaigns for the Rochester Knighthawks.
Actively contact past and potential customers, along with prospecting leads to generate ticket sales revenue of all offered packages.
Handle inbound sales calls as a main contact for the teams from prospective clients for all ticket packages.
Meet or exceed revenue goals for all ticket packages.
Make a required minimum number outbound sales calls and/or required length of customer talk time each day, along with set in-arena and out of the office meetings with prospective leads.
Document all customer interaction through CRM and process all sales through Ticketmaster Archtics.
Be available for all game days and other special events as needed with a goal of revenue generation, group event planning, and other Ticket Sales responsibilities.

Benefits

Competitive pay
Benefits and perks
Flexible work-life balance
Professional development opportunities
Performance and recognition programs
Comprehensive benefits package that includes medical, dental, vision, life, and disability
Voluntary benefit programs (critical illness, hospital, and accident)
Health savings and flexible spending accounts
Retirement 401K plan
Paid leave programs