Ticket Office Event Staff - Homestead-Miami Speedway

NASCAR•Homestead, FL

7d•Onsite

About The Position

Homestead-Miami Speedway is hiring for Ticket Office Event Staff. This position will provide customer service, product upsell, and order processing via telephone, mail, and walk-ups. This is a part-time seasonal position.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Minimum 18 years of age.
Ability to work outdoors in changing weather conditions for extended periods.
Attention to detail and ability to provide a high level of customer service is required.
Comfortable working in a fast-paced, high-energy environment.
Flexible schedule during the event.
Reliable transportation to and from the track location.
Pass background screening.

Nice To Haves

1-2 years’ event staffing or ticket sales experience preferred.
Previous cash handling experience preferred.

Responsibilities

Selling parking passes to all walk-up customers.
Process cash and credit card payments.
Serve as a staff member working in a ticket booth.
Develop a working knowledge of track pricing, policies, procedures, and general event information. As the first line for guest questions, Event Ticketing Staff must be able to answer questions or direct guests in the proper direction.
Direct vehicle traffic flow to proper areas.
Assist guests with questions regarding directions, information about the facility, and parking assistance.
Handle will-call requests at the ticket office.
Other duties as assigned.