Ticket Office Clerk

Brigham Young University • Provo, UT

2d • Onsite

About The Position

This part-time position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, helping customers purchase tickets online, and also includes responding to emails and text messages during office hours. Additional evening event shifts provide in-person customer service and ticket sales at event venues. The schedule includes office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours, with work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events.

Requirements

• A firm commitment to the mission of BYU.
• Enjoy working with people and delivering excellent customer experiences.
• Think logically and solve problems efficiently.
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours.

Nice To Haves

• One year of box office experience.

Responsibilities

• Sell tickets and assist customers with online purchases for athletic and fine arts events.
• Provide friendly, professional customer support via phone, email, and text.
• Work event shifts providing in-person customer service and ticket sales.
• Maintain a flexible schedule that includes office shifts and evening event hours.
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events.

Benefits

• Employee assistance program available to the employee and all members of their household.
• Access to the library.
• Free on-campus parking.
• Free UTA pass.
• Discounts at the BYU Store and for many events at BYU.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed