Ticket Office Associate, Development Team

Oklahoma City Thunder • Oklahoma City, OK

10d • Onsite

About The Position

Join the Oklahoma City Blue Ticket Office for the 2026–27 season and help create a positive experience for guests attending OKC Blue home games. In this part-time role, you will support ticket office operations, assist guests with ticketing needs, and work with the Business Operations team throughout the season. The position offers hands-on experience in professional sports and contributes to successful game-day operations.

The primary work location is the Paycom Center in downtown Oklahoma City. Work schedules vary according to game and event schedules and include evenings, weekends, and holidays. Team members must be available to work at least 90% of Oklahoma City Blue home games and may have opportunities to work select Oklahoma City Thunder home games and arena events, based on availability. The work environment may include extended shifts, loud music, crowd noise, and flashing or strobe lights.

The Thunder organization is an Equal Opportunity Employer and is committed to a welcoming and inclusive environment through its RAVE culture—Respect and Value Everyone. Applicants are considered fairly based on qualifications, experience, and business needs, without regard to legally protected status. Applicants are also considered regardless of past legal system involvement, based on the needs of the role and the nature and recency of legal history.

Requirements

• Effective verbal and written communication skills, including the ability to serve a variety of guests.
• Basic mathematics skills and experience processing payments.
• Ability to learn and retain information related to the team, arena, events, and ticketing operations.
• Experience working in a customer service environment and managing multiple responsibilities.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Must be at least 18 years of age and possess a valid government-issued photo ID.
• Must be available to work at least 90% of Oklahoma City Blue home games.
• Availability for a schedule that varies with game and event schedules, including evenings, weekends, and holidays.

Nice To Haves

• Experience with computerized ticketing systems such as Archtics or Ticketmaster Host is preferred.

Responsibilities

• Greet guests at the box office, answer questions, and provide directions or assistance.
• Assist guests and help resolve questions, concerns, and ticketing issues.
• Maintain knowledge of ticket pricing, discounts, promotions, policies, and procedures to provide accurate information.
• Stay informed about Oklahoma City Blue, Oklahoma City Thunder, and arena events.
• Assist with game-day box office setup and closing procedures.
• Coordinate and stock supplies for ticket counter windows on game days.
• Maintain a clean and organized work area and assist with basic box office equipment maintenance as needed.
• Use sound judgment and follow established procedures when addressing guest and operational needs.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed