Student Employment: Ticket Office Assistant - AY 26/27

Quinnipiac UniversityHamden, CT
Onsite

About The Position

This is a student employment position in the Athletics department for the AY 26/27 academic year. The Ticket Office Assistant will work campus events, including men's and women's basketball and hockey games. This role focuses on enhancing customer service by responding to emails, phone calls, and in-person inquiries. Additionally, the assistant will collaborate with ticket office staff to promote, market, and execute special ticket promotions for current and potential customers, and support other assigned operational duties.

Requirements

  • Good interpersonal skills
  • Strong oral and written communication skills
  • Proficient with Microsoft Office including, Word, Excel and Outlook

Nice To Haves

  • Flexibility to work during the summer and university holidays

Responsibilities

  • Work campus events, including men and women’s basketball and hockey games
  • Enhance customer services by answering emails, phone calls, and in-person inquiries
  • Work with ticket office staff to promote, market, and deliver special ticket promotions to current and potential customers
  • Support operational duties and responsibilities as assigned
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