About The Position

This is a Graduate Assistant position within the Registrar's Office at Quinnipiac University. The role involves supporting the Senior Assistant Registrar in various administrative and operational tasks related to student records, enrollment, and graduation. The assistant will also supervise student employees and handle inquiries from students and faculty.

Requirements

  • Must be a graduate student, in good standing, currently enrolled in coursework at Quinnipiac University.
  • Prior experience working in an office setting.
  • Excellent communication skills – both written and verbal.
  • Ability to maintain confidentiality when required.
  • Ability to work autonomously with limited supervision.
  • Ability to interact with individuals from a variety of backgrounds and to exhibit a positive, helpful attitude.

Nice To Haves

  • Experience managing employees preferred.

Responsibilities

  • Assist the Senior Assistant Registrar with the hiring, training, supervision, and evaluation of all student employees, including addressing employment concerns and developing correction plans when necessary.
  • Respond to student and faculty inquiries—both in person and via email—with professionalism, empathy, and accuracy.
  • Assist with transcript and diploma ordering.
  • Assist in coordination of the yearly catalog project.
  • Assist with the preparation, review, and maintenance of student academic records in compliance with FERPA and university policies.
  • Support registration set up processes, including schedule building, course adjustments, and waitlist management.
  • Help coordinate graduation audits, degree verifications, and commencement preparations.
  • Assist in data entry within the Student Information System (Colleague).
  • Participate in special projects, such as process improvement initiatives or technology upgrades.
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