Student Employment: Ticket Office Assistant - AY 26/27

Quinnipiac UniversityHamden, CT
Onsite

About The Position

This is a student employment position in the Athletics department. The Ticket Office Assistant will work campus events, including men and women's basketball and hockey games. Responsibilities include enhancing customer service by responding to emails, phone calls, and in-person inquiries, and working with ticket office staff to promote, market, and deliver special ticket promotions. The role also involves supporting operational duties as assigned.

Requirements

  • Good interpersonal skills
  • Strong oral and written communication skills
  • Proficient with Microsoft Office including, Word, Excel and Outlook

Nice To Haves

  • Flexibility to work during the summer and university holidays

Responsibilities

  • Work campus events, including men and women’s basketball and hockey games
  • Enhance customer services by answering emails, phone calls, and in-person inquiries
  • Work with ticket office staff to promote, market, and deliver special ticket promotions to current and potential customers
  • Support operational duties and responsibilities as assigned
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