Bound Brook New Jersey - Thrift Store Donation Attendant
About The Position
Goodwill Industries of Greater New York & Northern New Jersey is hiring a full-time Thrift Retail Store Donation Attendant in Bound Brook, New Jersey. The role supports Goodwill’s mission of helping people with disabilities and other barriers to employment gain independence through work. The donation attendant welcomes donors, assists with donations, and helps ensure donated goods are handled, recorded, sorted, and priced according to Goodwill guidelines. This position also helps maintain a clean, organized, and safe donation area and represents Goodwill through professional customer service. The work environment includes handling pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training and protective equipment, and employees are expected to follow safety protocols and report concerns to management. Availability must be flexible to support store operations Monday through Sunday, 7:00 a.m. to 9:00 p.m., including weekends.
Requirements
- Flexibility in availability to meet business needs, including weekend work.
- Follow safety guidelines and proper lifting and equipment-handling procedures.
- Provide professional customer service and adapt to changing tasks in a fast-paced environment.
Nice To Haves
- Pallet jack certification; training is provided.
Responsibilities
- Greet donors warmly and assist with unloading donations.
- Answer donor questions about Goodwill, its mission, and donation guidelines.
- Keep accurate records of donor counts and donation volume and submit them daily to supervisors.
- Assess, sort, and price donations according to Goodwill guidelines.
- Provide tax receipts upon request and thank donors for their contributions.
- Maintain a clean, organized, and safe donation area inside and outside.
- Follow safety procedures, including proper lifting techniques and equipment handling.
- Assist with loading and unloading trucks as needed.
- Operate a pallet jack to move donations.
- Represent Goodwill professionally and provide excellent customer service.
- Adapt to changing tasks in a fast-paced environment.
- Perform other duties as assigned to support the store team and organizational goals.
- Follow safety guidelines and report concerns to management.
Benefits
- Generous time-off policy.
- Health, wellness, and financial resources.
- Medical, dental, vision, and voluntary insurance offerings.
- Parental leave.
- Company-sponsored life insurance.
- Retirement matching programs and contributions.
- Transit and commuter benefits.
- Incentive payments for achieving performance targets.
- Tuition reimbursement assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
