Thrift Retail Store Associate

Goodwill NYNJ•Pequannock Township, NJ

34d•$17 - $17•Onsite

About The Position

The Thrift Retail Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The role includes sorting, tagging, pricing, and preparing merchandise for the sales floor. Associates work with a high volume of inventory and are expected to maintain stockroom organization, ensure quality control, and follow safety standards. The position requires standing for extended periods and lifting, pushing, and pulling up to 50 pounds. Employees handle pre-owned merchandise that may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and safety protocols. Employees must follow safety guidelines and report concerns to management. This full-time position requires weekday availability and some weekends. Business hours are Monday through Sunday, 7:00 a.m. to 9:00 p.m.; flexibility is essential to meet business needs.

Requirements

High school diploma or equivalent preferred.
Ability to provide friendly, respectful service to a diverse donor and customer population.
Ability to follow safety procedures and operational guidelines.
Comfort performing physical tasks, including lifting, sorting, and standing for extended periods.
Basic communication and teamwork skills.
Ability to lift, push, and pull up to 50 pounds.
Availability on weekdays and some weekends, with flexibility to work within business hours of Monday through Sunday, 7:00 a.m. to 9:00 p.m.

Nice To Haves

Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.

Responsibilities

Sort, grade, and inspect donations—including textiles, housewares, electronics, shoes, and accessories—for quality and condition.
Tag and price merchandise according to company standards and meet hourly production goals.
Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
Provide customer and donor service, including accepting donations, issuing receipts, and keeping the donation area neat and organized when needed.
Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
Perform other duties as assigned to support the store team and broader organizational goals.