Thought Leader Liaison, US NF1 PN, Southeast

Alexion•Atlanta, GA

About The Position

The Thought Leader Liaison (TLL) is a senior, field-based role within the US commercial organization, focused on commercial key opinion leader (KOL) relationship engagement, promotional speaker training and development, and strategic insight generation to inform company direction. The role reports to the Director TLL and serves as a field-based extension of the marketing team. The TLL develops and maintains KOL engagement plans, plans and executes national and regional congress engagement, monitors treatment-pattern insights, and liaises with KOLs and Alexion colleagues on on-label activities. The role also supports commercial advisory boards and coordinates with field partners, including Medical Science Liaisons, on complementary initiatives. The position manages and engages promotional physician speaker bureaus in partnership with Marketing and Sales Management. Responsibilities include recruiting and training speakers, supporting high-quality promotional education, ensuring compliant program execution, monitoring speaker performance, and collecting feedback to inform promotional programming and other commercial projects. The TLL collaborates with regional field teams and cross-functional partners on account plans, customer needs, action plans, brand strategy, tactics, messaging, and program execution. Duties are generally conducted in a field environment and require travel exceeding 50% of the time, including significant overnight and weekend travel. Employees must maintain general availability during standard business hours and be able to perform the described field and communication activities, with or without accommodation.

Requirements

At least 7 years of work experience in biotech.
Bachelor’s degree in a relevant field.
Experience in one or more of the following: field sales, product marketing, or thought leader engagement.
Working knowledge of thought leader engagement practices.
Clinical, technical, and scientific knowledge and aptitude in complex disease states.
Demonstrated ability to execute strategic and tactical plans under short timelines.
Effective verbal and written communication skills and organizational abilities.
Self-driven, with strong organizing and planning skills.
Highly collaborative, with the ability to manage multiple projects simultaneously.
Proven ability to manage a large geographical territory.
Must live within the assigned territory or within 150 miles of the territory border.
Valid driver’s license and clean driving record.
Willingness to travel more than 50% of the time, including significant overnight and weekend travel.
Ability, with or without accommodation, to travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; communicate by phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Nice To Haves

Graduate degree (MSc, MSN, or MBA).
Rare disease experience.
Prior experience and relationships within Endocrinology.
Prior experience in Marketing or thought leader engagement.

Responsibilities

Develop and maintain KOL engagement plans for thought leaders.
Plan and execute national and regional congress engagement plans, focusing on meaningful engagement with senior leadership and supporting marketing initiatives.
Monitor KOL insights about current and future treatment patterns that may affect commercial strategy and provide feedback for consideration.
Act as a liaison between KOLs and Alexion for on-label activities, including coordination with office-based cross-functional colleagues and teams.
Facilitate and execute commercial advisory boards, including identifying key advisors who can provide useful insights.
Align with field partners, such as Medical Science Liaisons, on complementary initiatives involving shared customers.
Work with Marketing and Sales Management to identify and recruit KOLs for national and regional faculty and speaker bureaus.
Train physician speakers on approved promotional slide decks and develop them to provide high-quality promotional education.
Ensure appropriate and compliant execution of speaker programs and monitor speaker performance at live programs.
Work with Marketing and contracted speakers to gather and synthesize feedback for promotional programming, case studies for potential publications, and other commercial projects.
Provide input and support in developing account plans.
Address customer service issues and identified needs, and coordinate cross-functional action plans to address on-label issues as needed.
Work with cross-functional teams to provide customer insights and input on strategy, tactics, messaging, and program execution.
Perform duties with professionalism and in accordance with the company’s Code of Ethics and Business Conduct.