Therapy Consultant - Memphis

NeuroPace•Memphis, TN
•Remote

About The Position

NeuroPace is seeking a Therapy Consultant for the Memphis, Tennessee area to promote its RNS® System and expand clinical practice for epilepsy care. The role works with epilepsy centers and a broad range of stakeholders, including epileptologists, neurologists, neurosurgeons, allied health professionals, economic buyers, and patient advocacy groups. The consultant develops new business and grows existing accounts, supports customer and patient education, and partners with Field Clinical Engineers and sales management to meet territory goals. The position also includes sales of DIXI medical and requires travel to customer clinics, hospitals, and offsite meetings approximately 70%–80% of the time.

Requirements

  • At least 7–8 years of sales experience in the medical device industry; experience with Class III implantable devices is highly desired.
  • Bachelor of Science or Bachelor of Arts degree required.
  • A proven record of consistent top sales performance, preferably in a neurologically focused industry involving active implantables, cranial (ENT) implanted devices, or imaging, robotics, or navigation systems for minimally invasive neurosurgery.
  • Demonstrated success as an individual performer and ability to leverage team selling to meet and exceed customer needs.
  • Proficiency in strategic account planning and written development plans.
  • Demonstrated success collaborating with corporate contacts such as Field Clinical Engineers and case management teams to support clinicians in their epilepsy practice.
  • Consistent performance in accordance with corporate Business Conduct and AdvaMed compliance.
  • Strong verbal and written communication and presentation skills.
  • Professional-level PC and mobile communication skills for peer, corporate, and customer interactions.
  • Business analysis and sales tracking skills.
  • Valid driver’s license.
  • Ability to travel to customer clinics, hospitals, and offsite meetings approximately 70%–80% of the time.

Nice To Haves

  • Advanced degree such as an MBA.
  • Experience with Class III implantable devices.
  • Sales experience in a neurologically focused industry involving active implantables, cranial (ENT) implanted devices, or imaging, robotics, or navigation systems for minimally invasive neurosurgery.

Responsibilities

  • Set an aggressive sales strategy and plan to develop new accounts and grow existing account business.
  • Develop physician champions for product adoption in new and existing accounts and increase the user base per generator.
  • Plan and execute market development activities, including strengthening key referral networks.
  • Grow the business through targeted action plans and strategic selling methodologies.
  • Use consultative or solution-need selling language and tactical selling skills.
  • Build relationships with physicians and allied health professionals, particularly epileptologists, neurologists, and neurosurgeons in the territory.
  • Manage customer education and training and drive participation in company-sponsored educational and training programs.
  • Educate customers on the merits and proper clinical use of the RNS® System through presentations and demonstrations using formats and tools such as slides, clinical sheets, iPads, and manuals.
  • Manage patients through all phases of the clinical process and educate them about NeuroPace product features and benefits.
  • Work with Field Clinical Engineers to implement patient education programs at key accounts.
  • Support patient education events, including EFA meetings and support groups, with Field Clinical Engineers.
  • Partner with Field Clinical Engineers to achieve territory or district business goals and document quarterly activities using business tools, including Caspio for patient pipeline management and Salesforce CRM.
  • Work with Regional and National Sales Management on territory performance, including sales, customer satisfaction, business-plan execution, reporting, and sales of DIXI medical.
  • Develop relationships with hospital personnel to identify key decision makers through conversations, meetings, and conference participation.

Benefits

  • Medical, dental, and vision insurance
  • Voluntary life insurance
  • 401(k)
  • RSU
  • 529 plan
  • ESPP program
  • Health and wellness program
  • Generous paid time off
  • Eleven paid holidays
  • FSA
  • Commuter benefits
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