Therapy Consultant - Detroit

NeuroPace•Detroit, MI

1d•Remote

About The Position

NeuroPace is a commercial-stage medical device company focused on improving the lives of people with epilepsy through its RNS® System, a brain-responsive platform that delivers personalized, real-time treatment at the seizure source. The Therapy Consultant will develop the Detroit-area business by working with epilepsy centers and the clinical teams and economic stakeholders involved in determining appropriate care for patients who may be candidates for device therapy. The role promotes the RNS® System and supports expansion of its clinical use.

Requirements

At least 7–8 years of sales experience in the medical device industry.
Bachelor of Science or Bachelor of Arts degree.
A consistent record as a top sales performer, preferably in a neurologic-focused industry involving active implantables, cranial (ENT) implanted devices, or imaging, robotics, or navigation systems for minimally invasive neurosurgery.
Demonstrated success as an individual performer and ability to use team selling effectively to meet and exceed customer needs.
Proficiency in strategic account planning and preparing written development plans.
Demonstrated success collaborating with corporate contacts such as Field Clinical Engineers and case management teams to support clinicians in epilepsy practice.
Consistent performance in accordance with corporate Business Conduct and AdvaMed compliance.
Strong verbal, written, and presentation skills.
Professional-level PC and mobile-based communication skills for peer, corporate, and customer interactions.
Business analysis and sales-tracking skills.
Valid driver's license.

Nice To Haves

Experience with Class III implantable devices.
An advanced degree such as an MBA.

Responsibilities

Set sales strategies and plans to develop new accounts and grow existing account business.
Develop physician champions for product adoption and increase the user base per generator.
Plan and execute market development activities, including efforts to strengthen referral networks.
Use targeted action plans and strategic, consultative, and solution-need selling methods to grow the business.
Build relationships with physicians and allied health professionals, particularly epileptologists, neurologists, and neurosurgeons.
Manage customer education and training and encourage participation in company-sponsored programs.
Educate customers on the merits and proper clinical use of the RNS® System through presentations and demonstrations using formats such as slides, clinical sheets, iPads, and manuals.
Manage patients through all phases of the clinical process and educate them about NeuroPace products.
Work with Field Clinical Engineers to implement patient education programs at key accounts and support patient education events, including EFA meetings and support groups.
Partner with Field Clinical Engineers to achieve territory or district business goals and document quarterly activities using provided tools, including Caspio for patient pipeline management and Salesforce CRM.
Work with Regional and National Sales Management on territory performance, including sales, customer satisfaction, business-plan execution, reporting, and sales of DIXI medical.
Develop relationships with hospital personnel to identify key decision makers.
Travel to customer clinics, hospitals, and offsite meetings approximately 70%–80% of the time.