Workplace Mental Health Consultant w/Therapy (Detroit, MI)

Spring Health•Detroit, MI

16h•Onsite

About The Position

Spring Health is hiring a part-time Workplace Mental Health Consultant to support employees at a utilities company’s Detroit headquarters. The consultant provides in-person individual therapy, solution-focused mental health consultations, management consultations, assessments and referrals, workplace trainings, benefit promotion, and critical incident support. The role also involves consultation with HR, program managers, supervisors, and other customer leaders on workplace and organizational issues. The position begins with one consistent onsite day per week on Tuesdays from 8:00 a.m. to 4:00 p.m. ET, with a minimum of eight hours per week. Hours may flex to meet customer needs, including events and critical incidents, and may increase to additional hours or a second day as demand grows. Occasional travel to other customer locations for presentations may be required. The role reports to the Spring Health Clinical Manager. The consultant will build relationships with customer contacts, carry out a local action plan, coordinate referrals and interventions, assess and respond to risk, document services, and collaborate with Spring Health colleagues and customer leadership. Success measures include utilization of at least 65%, and service-level satisfaction targets of 95% for critical incident response and 90% each for training delivery, CCA, and therapeutic alliance.

Requirements

Hold an unrestricted license to practice psychotherapy in Michigan, such as Psychologist, LCSW, LMFT, LPC, or LMHC; applicants requiring licensed supervision are not accepted.
Have at least three years of post-graduate experience, including at least one year as an independently licensed clinician.
Have training and experience in management consultation, critical incident response, and workplace training or benefit presentations.
Be comfortable with technology and competent in telehealth.
Have training and experience in evidence-based care modalities, including short-term, solution-focused therapy.
Be comfortable providing safety planning and intervention when a client presents with elevated risk.
Commit to high-quality, timely documentation of service delivery.
Be able to work independently while collaborating with a team and other providers, including master’s-level clinical care navigators.
Acknowledge and embrace diversity and inclusion among teams and clients.
Have home Wi-Fi and a personal device that connects to Wi-Fi to support two-factor authentication setup.

Nice To Haves

Experience supporting a multicultural workforce and/or employees in a utility or other high-risk environment.
A warm, engaging, proactive style and strong presentation skills.

Responsibilities

Provide consultation and support to customer managers, people teams, and employees to enhance wellbeing and workplace effectiveness at the Detroit headquarters.
Provide in-person individual therapy to customer employees.
Provide solution-focused employee mental health consultations and connect employees with appropriate resources.
Build trusted relationships with customer leaders, HR contacts, managers, and employees, and carry out a local action plan for the Detroit headquarters.
Coordinate and deliver critical incident response when onsite, available, and within capacity.
Conduct customer-tailored trainings and Spring Health benefit promotion events, including mental health seminars, benefit overviews, and health fairs.
Develop an expert understanding of the customer benefit ecosystem and support programs, and provide appropriate referrals.
Complete required internal training and assignments and attend Spring Health Clinical Team meetings.
Follow Spring Health policies and maintain confidentiality, compliance, and ethical standards.
Track and monitor available data to identify workplace wellbeing insights, recommend targeted interventions, and collaborate with customer contacts to deliver them.
Assess risk and manage member and organizational crises through in-the-moment support, triage, safety planning, and follow-up.
Provide management consultations that strengthen employee wellbeing and workplace effectiveness.
Support the customer’s informal referral process by completing intakes according to Spring Health guidelines and connecting employees with appropriate support.
Identify and problem-solve barriers or disruptions to care, with leadership support.
Complete accurate and timely documentation of service delivery.
Participate regularly in case reviews with the customer’s leadership team.
Represent Spring Health and support or reinforce program parameters and goals.
Communicate with local contacts and relay needs to Spring Health partners through routine meetings and touchpoints.
Proactively develop relationships with key customer contacts and attend customer meetings as requested or appropriate.
Perform other responsibilities related to the success of the role.