Therapy Consultant - Detroit

NeuroPace•Detroit, MI

2d•Remote

About The Position

NeuroPace is a commercial-stage medical device company focused on improving the lives of people with epilepsy through its RNS System, a brain-responsive platform that delivers personalized, real-time treatment at the seizure source. The company is seeking a Therapy Consultant for the Detroit, Michigan area to expand clinical practice for epilepsy care and promote the RNS System at epilepsy centers. The role develops business with new and existing accounts by engaging epileptologists, neurologists, neurosurgeons, allied health professionals, economic buyers, and patient advocacy groups. It combines territory sales planning and account development with customer education, patient support, clinical training, and collaboration with Field Clinical Engineers and sales management. The role also includes sales of DIXI medical products and substantial travel to customer clinics, hospitals, and offsite meetings.

Requirements

At least 7–8 years of sales experience in the medical device industry.
A Bachelor of Science or Bachelor of Arts degree.
A proven record of consistent top sales performance, preferably in a neurologic-focused industry involving active implantables, cranial (ENT) implanted devices, or imaging, robotics, or navigation systems for minimally invasive neurosurgery.
Demonstrated success as an individual performer and ability to leverage team selling to meet and exceed customer needs.
Proficiency in strategic account planning and written development plans.
Demonstrated success collaborating with corporate contacts such as Field Clinical Engineers and case management teams to support clinicians in their epilepsy practices.
Consistent performance in accordance with corporate Business Conduct and AdvaMed compliance.
Demonstrated verbal and written communication and presentation skills.
Professional-level PC and mobile-based communication skills for peer, corporate, and customer contact.
Business analysis and sales tracking skills.
Willingness to travel to customer clinics, hospitals, and offsite meetings approximately 70%–80% of the time.
Valid driver's license.

Nice To Haves

Experience with Class III implantable devices.
An advanced degree, such as an MBA.

Responsibilities

Set an aggressive sales strategy and plan to develop new accounts and grow business in existing accounts.
Develop physician champions for product adoption and increase the user base per generator.
Plan and execute market development activities to strengthen key referral networks.
Use targeted action plans and strategic and consultative or solution-need selling methodologies to grow the business.
Build excellent relationships with physicians and allied health professionals, including epileptologists, neurologists, and neurosurgeons.
Manage customer education and training, encouraging participation in company-sponsored programs.
Educate customers about the merits and proper clinical use of the RNS System through presentations and demonstrations using materials and platforms such as slides, clinical sheets, iPads, and manuals.
Manage patients through all phases of the clinical process and educate them about NeuroPace product features and benefits.
Work with Field Clinical Engineers to implement patient education programs at key accounts and support patient education events, including EFA meetings and support groups.
Partner with Field Clinical Engineers to achieve territory and district business goals and document quarterly activities using company business tools.
Use Caspio for patient pipeline management and Salesforce CRM.
Coordinate with Regional and National Sales Management on territory performance, sales, customer satisfaction, business-plan execution, and reporting, including sales of DIXI medical products.
Develop relationships with hospital personnel to identify key decision makers through conversations, meetings, and conference participation.