Therapeutic Area Manager (TAM), Immunology - NY Metro Ecosystem

Roche•South San Francisco, CA

3d•$137,500 - $255,300•Onsite

About The Position

Genentech is seeking a dedicated and passionate Therapeutic Area Manager (TAM) for the Immunology - NY Metro Ecosystem. This role is crucial in improving patient outcomes by understanding and addressing the needs of healthcare practitioners within a specific therapeutic area. The TAM will have the autonomy to optimize business within the ecosystem, leveraging resources to provide information about Genentech products. They will also collect insights and trends to support the national strategy at a local level, driving on-label clinical demand with professionalism and integrity. The TAM will serve as the primary point of contact for customers, lead the end-to-end customer experience, develop solutions for complex accounts, represent Genentech products ethically, and ensure product access by providing education on product information, appropriate use, and patient assistance resources.

Requirements

Business, scientific or clinical degree, Bachelor’s degree level at minimum
Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
This is a field based role, the territory will cover Queens, Long Island and Brooklyn. Candidates should live in this area for consideration.
Overnight travel may be required.
This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
Motor vehicle record will be checked for eligibility of driving a Company vehicle or driving any vehicle on Company business.

Nice To Haves

Immunology Experience is Preferred
Account Management Experience
Ability to flex and learn new disease states
Consistently achieved financial and quantitative targets, as well as qualitative goals.
Proficient in addressing operational issues related to the delivery of healthcare products, including reimbursement and supply, while ensuring compliance with external laws, codes, and company policies in the healthcare industry

Responsibilities

Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care.
Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care and providing education on topics ranging from clinical to non-clinical aspects.
Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts.
Represent Genentech products ethically and professionally, following guidelines and using approved materials.
Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed.