Texan Hub Coordinator
About The Position
Tarleton State University seeks a Texan Hub Coordinator in the Division of External Operations. Based at the Fort Worth campus, the coordinator provides pre-advising support to new and current students and advanced administrative support to departments in the Texan Hub Suite, including Advising, Financial Aid, Registrar, and Career & Professional Success. The role supports student services, campus visitors, university personnel, and affiliated locations through scheduling, communication, data analysis, event coordination, and process improvement. The coordinator also serves as a Campus Security Authority (CSA). This is an on-site position at Tarleton State University’s Fort Worth campus. Work hours are Monday through Friday, 8 a.m. to 5 p.m., or as work requirements or alternative scheduling indicate. The target annual base salary range is $44,000 to $55,550.50, potentially negotiable based on funding availability and the candidate’s experience and skill set. The university states that it offers a comprehensive benefits package for full-time and qualifying part-time employees.
Requirements
- Bachelor's degree or an equivalent combination of education and experience.
- Three years of related experience.
- Knowledge of general office practices and procedures.
- Ability to communicate effectively, orally and in writing.
- Strong interpersonal and organizational skills.
- Ability to work with sensitive information and maintain confidentiality.
- Ability to multitask and work cooperatively.
- Familiarity and proficiency with student data platforms such as EAB and Banner, including data extraction and basic analysis.
- Experience in event planning and collaborative projects across multiple campus locations.
Responsibilities
- Coordinate schedules and appointments for Division of External Operations and Tarleton State Fort Worth Texan Hub personnel.
- Create programs and initiatives to increase awareness of the Texan Hub and student support services.
- Provide procedural support to first-year, transfer, graduate, and prospective students at Tarleton State Fort Worth.
- Provide support for EAB Navigate and other Enterprise Management systems.
- Analyze student data from EAB and Banner; create and execute targeted messaging and outreach campaigns; and support registration, retention, and completion efforts.
- Organize, plan, and host semesterly Graduation Fairs in collaboration with departments and campus partners.
- Coordinate and manage graduation ticket distribution for Fort Worth campus graduates according to commencement guidelines.
- Provide pre-advising support by ensuring current and prospective students have necessary information, including transcripts and forms, before visits.
- Greet visitors and provide Texan Hub support at Fort Worth, Tarrant County College, Texas A&M-Fort Worth, and Waco, including pop-up events and trainings as needed.
- Answer routed campus telephone calls and email inquiries.
- Coordinate and support External Operations events, programs, and campus-wide initiatives.
- Provide administrative support to departments in the Texan Hub and other student-service providers at the Fort Worth campus and affiliated sites.
- Support administrators and staff with general administrative tasks and activities, and schedule student appointments with relevant departments.
- Inventory office supplies, forward supply needs to appropriate individuals, stock and store incoming supplies, and maintain an orderly office environment.
- Lead process improvements and create student resources, including guides and web content for systems such as myGateway and DuckTrax.
- Perform other departmental duties as assigned.
Benefits
- Comprehensive benefits package for full-time and qualifying part-time employees; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
