Test Center Coordinator and Accessibility Specialist

State University of New York at Fredonia•Fredonia, NY

About The Position

The Test Center Coordinator and Accessibility Specialist works in the Disability Support Services Department, which is dedicated to providing students with disabilities equal access to Fredonia. Reporting to the Director, this role manages the Test Center and accessible testing, maintains testing and accommodation records, coordinates alternative-format materials, and supports access coordination for students with disabilities. The position also educates students, faculty, and staff about testing and other accommodations, maintains confidentiality, and contributes to department and university service. This is a full-time, 10-month, term-appointed SL3 Senior Staff Assistant position represented by UUP, beginning immediately. The salary range is $50,584–$54,000, commensurate with experience. The role may require some evening and weekend work as needed. Visa sponsorship is not available. SUNY Fredonia offers a competitive salary and benefits package.

Requirements

  • Bachelor's degree.
  • Three to five years of office experience, ideally in a higher education setting.
  • Working knowledge of federal and state disability-rights laws, including the ADA, ADAAA, and Section 504 of the Rehabilitation Act of 1973, and their application to higher education.
  • Education, training, or experience in disability justice and models of disability.
  • Strong organizational and record-keeping skills.
  • Creativity and problem-solving skills, including the ability to analyze environments for access barriers and solutions.
  • Strong interpersonal, written, and electronic communication skills, including the ability to convey complex information accessibly to diverse audiences.
  • Ability to manage confidential and private information and protect sensitive records appropriately.
  • Ability to build and maintain effective relationships with students, staff, and faculty based on respect, empathy, and cultural humility.
  • Comfort and fluency with computer applications and workplace technology, including the ability to work effectively with students and colleagues remotely.
  • Commitment to ongoing learning and professional development related to disability and equity in higher education.
  • Demonstrated commitment and ability to work with diverse students, faculty, staff, and constituents in support of the campus and department mission.
  • Experience with instructional technology.
  • Demonstrated commitment to the university, division, and profession.

Nice To Haves

  • Master's degree.
  • Prior experience using Read & Write.
  • Intermediate to advanced Microsoft Office skills, including Outlook, Word, PowerPoint, and Excel.
  • Familiarity with assistive technology and emerging technology resources beneficial to students with disabilities.
  • Interest in and commitment to community engagement.

Responsibilities

  • Manage the Test Center and general test accommodation data, including appointments, test accommodations, and the receipt and return of tests to faculty.
  • Oversee the Test Center proctoring system, including cameras, and proctor tests directly as needed.
  • Collect and analyze Test Center usage and trend data, and share updates with the DSS team and campus community as needed.
  • Create, revise, communicate, and enforce Test Center policies and procedures, including confidential test handling.
  • Educate students and faculty about accommodated testing and appropriate Test Center use.
  • Communicate and problem-solve with faculty and staff to facilitate test-related accommodations.
  • Maintain the Test Center facility, computers, and assistive technology, and respond to unexpected events affecting test delivery.
  • Maintain timely, comprehensive records of interactions and accommodation decisions, as appropriate, while complying with FERPA and campus and departmental confidentiality guidelines.
  • Prepare quizzes, tests, and exams in accessible formats.
  • Oversee and facilitate accessible textbook requests, including accessible PDFs and Braille, for DSS-affiliated students.
  • Assist with student applications and documentation review, particularly when Test Center traffic is low.
  • Manage information and vaccine records for students’ assistance and service animals.
  • Advise students, staff, and faculty about alternative testing and animal accommodations.
  • Represent DSS in Students of Concern meetings and assist with training campus employees on accommodations as needed.
  • Participate in committees and provide service to the department, college, university, and profession.
  • Understand and follow university policies.

Benefits

  • Health, dental, and vision insurance.
  • Retirement plan options, including a fixed pension plan or a 401(A) with employer contributions.
  • Paid sick and holiday leave.
  • Tuition-free study and supplemental tuition aid.
  • Professional development programs and services.
  • Employee assistance program and wellness programs.
  • Discounted membership to the on-campus fitness center.
  • Access to the Campus and Community Child Care Center.
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