Test Center Administrator - Chicago, IL (Financial District)

Pearson•Chicago, IL

1d•Onsite

About The Position

Pearson VUE is hiring a regular part-time Test Administrator for its Chicago, Illinois test center at 200 West Adams Street. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The position averages approximately 10 to 18 hours per week, with additional hours expected during peak seasons, particularly spring and summer. Work hours fall between 7:15 AM and 8:30 PM, and shifts are assigned based on scheduling needs. The center operates Monday through Saturday and requires availability for approximately two Saturdays per month. Schedules are provided at least two to four weeks in advance. Starting pay is $18.05 per hour, with eligibility for accrued paid sick time.

Requirements

Flexible availability to work a variety of hours and days, including morning, afternoon, and occasional Saturday shifts.
At least a high school diploma or equivalent.
Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
Ability to sit for long periods and escort candidates to and from the testing room.
Ability to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
Comfort working in a quiet testing environment, ability to hear soft voices, and ability to see details from a distance.

Nice To Haves

At least one year of customer service experience is preferred.
Experience proctoring or invigilating exams is highly preferred.

Responsibilities

Comply with testing procedures and company policies, using careful judgment.
Check in testing candidates, verify identification, and explain the exam process.
Proctor or invigilate candidates during testing.
Troubleshoot technical issues with internal departments.
Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate's exam.
Perform other duties as assigned by the manager.