Test Center Administrator (Davenport, IA)
About The Position
Pearson VUE is hiring a regular part-time Test Administrator based in Davenport, Iowa. The role provides secure exam delivery and customer service in a comfortable, friendly environment. The starting pay is $17.75 per hour, with eligibility for accrued paid sick time. The position averages approximately 19 hours per week, with additional hours expected during peak seasons, particularly spring and summer. Work hours fall between 7:00 AM and 8:00 PM, Monday through Saturday, including approximately 1–3 Saturdays per month. Specific shifts are assigned based on scheduling needs, and schedules are provided two to four weeks in advance.
Requirements
- High school diploma or equivalent.
- Must be flexible in work hours and days.
- Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
- Able to sit for long periods and escort candidates to and from the testing room.
- Able to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
- Comfortable working in a quiet testing environment, able to hear soft voices, and able to see details from a distance.
Nice To Haves
- At least one year of customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
Responsibilities
- Follow testing procedures and company policies, using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor candidates during testing.
- Troubleshoot technical issues with internal departments.
- Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
- Perform other duties as assigned.
Benefits
- Eligible for accrued paid sick time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
