Test Center Administrator (Davenport, IA)
About The Position
Pearson VUE is hiring a regular part-time Test Administrator to provide secure exam delivery and superior customer service in a comfortable, friendly environment at its Davenport, Iowa test center. The position averages approximately 19 hours per week. Shifts are scheduled between 7:00 AM and 8:00 PM, Monday through Saturday, including approximately one to three Saturdays per month. Schedules are provided two to four weeks in advance. Additional hours are expected during peak seasons, particularly spring and summer, and availability may need to be adjusted to meet business needs. Starting pay is $17.75 per hour. The role is eligible for accrued paid sick time.
Requirements
- High school diploma or equivalent.
- Must be flexible in work hours and days.
- Beginner to intermediate experience with Microsoft Office, including Word, Excel, and Outlook.
- Must be able to sit for long periods and escort candidates to and from the testing room.
- Must be able to bend, stoop, and lift up to 20 pounds with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and able to see details from a distance.
Nice To Haves
- At least one year of customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
Responsibilities
- Comply with testing procedures and company policies, using careful judgment.
- Check in candidates, verify identification, and explain the exam process.
- Proctor or invigilate candidates during testing.
- Troubleshoot technical issues with internal departments.
- Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate's examination.
- Perform other duties as assigned.
Benefits
- Accrued paid sick time
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
