St. Louis-Direct Sales - Territory Training & Sales Manager

ClearCaptions•St. Louis, MO

10d•Remote

About The Position

The Territory Training & Sales Manager (TTSM) is a full-time, remote field position for a customer-service-oriented person who is passionate about helping people with hearing loss, particularly seniors. The role primarily involves installing ClearCaptions equipment in customers’ homes, connecting it to existing services, and training customers to use the equipment and its features. The TTSM also generates leads and referrals, develops relationships with hearing professionals and community organizations, and educates consumers at local events. The position requires independent work and extensive car travel within the assigned region, with occasional air travel. The role reports to the Regional Sales Manager. The advertised earning range is $75,000–$80,000, with uncapped upside and a $45,000 base salary. The company provides a $485 monthly auto allowance, a company phone and iPad, monthly internet support, and an annual work-from-home reimbursement. Other listed offerings include a 401(k) match, annual fitness reimbursement, tuition and professional development reimbursement, growth opportunities, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office with high-speed internet.
Proficient computer skills and basic internet use.
Comfort working with seniors and people with disabilities.
Availability and willingness to work flexible hours, including weekends.
Excellent interpersonal and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities with demanding timeframes.
Ability to collaborate with colleagues and staff to create a high-quality, results-driven, team-oriented environment.
Ability to exercise discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.
Authorization to work for any U.S. employer without current or future visa sponsorship.

Nice To Haves

Sales experience or other work with seniors is preferred.
Experience in the hearing health field is beneficial.

Responsibilities

Install ClearCaptions phones and other products, connecting them to customers’ existing services.
Educate customers on using the phone and its features.
Establish relationships with retirement communities and groups in the local market.
Create, attend, and provide consumer education at senior and other community events.
Build relationships with hearing professionals and educate them about ClearCaptions caption telephone service options.
Maintain sufficient inventory of equipment and supplies to service customers.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned in the sales territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other company-provided tools.
Adapt to new responsibilities and opportunities as needed.