St. Louis-Direct Sales - Territory Training & Sales Manager

ClearCaptions LLC•St. Louis, MO

11d•$75,000 - $80,000•Remote

About The Position

The Territory Training & Sales Manager is a full-time, remote/work-from-home, field-based role serving customers—primarily seniors—with hearing loss. The manager installs ClearCaptions phones and other products in customers’ homes, connects equipment to existing services, and trains customers to use the equipment and service. Most of the role is conducting company-provided installations; the remaining time is spent generating referrals and developing community relationships and sales leads. The manager works independently in an assigned territory, building relationships with customers, retirement communities, senior groups, hearing professionals, and other business partners. The role also involves educating consumers at events, maintaining inventory and territory records, and traveling extensively by car, with occasional air travel. The position reports to the Regional Sales Manager. The stated earning range is $75,000–$80,000 with uncapped upside, including a $45,000 base salary. Additional compensation and benefits include a $485 monthly auto allowance, company phone and iPad, monthly internet reimbursement, annual work-from-home reimbursement, 401(k) match, annual fitness reimbursement, tuition and professional development reimbursement, growth opportunities, and a comprehensive benefits package.

Requirements

High school diploma or equivalent.
Outside sales experience, including business-to-business and/or business-to-consumer sales.
Valid driver’s license and a personal automobile.
Ability to travel extensively by car in the assigned region and occasionally by air.
Ability to work from a local home office equipped with high-speed internet.
Proficient computer skills and basic internet skills.
Comfort working with seniors and people with disabilities.
Willingness and availability to work flexible hours, including weekends.
Excellent interpersonal and relationship-building skills.
Excellent verbal and written communication, presentation, and problem-solving skills.
Self-starter with strong organizational and time-management skills; able to work independently and manage multiple priorities under demanding timeframes.
Ability to collaborate with colleagues and staff to support a high-quality, results-driven, team-oriented environment.
Ability to use discretion, make sound decisions, and maintain confidentiality.
Proficiency in MS Office and modern virtual-team communication tools such as MS Teams.
Ability to communicate effectively and clearly by phone and in person with people experiencing hearing loss.

Nice To Haves

Sales experience or other work experience with seniors.
Experience in the hearing health field.

Responsibilities

Install ClearCaptions phones and other products and connect them to customers’ existing services.
Educate customers about the phone, service, features, and benefits.
Develop relationships with retirement communities and groups in the local market.
Create, attend, and educate consumers at senior and other community events.
Build relationships with hearing professionals and educate them about ClearCaptions caption telephone services.
Maintain adequate inventory of equipment and supplies.
Create lead-generation activities and generate referrals.
Develop and maintain positive relationships with customers assigned in the territory.
Participate in local senior citizen and hard-of-hearing organizations, events, and trade shows.
Maintain customer and territory records using Salesforce and other company-provided tools.
Adapt to new responsibilities and opportunities as needed.