Territory Sales Representative

Rhythm Healthcare•TX, TX
•$100,000 - $125,000

About The Position

The Business Development Specialist (BDS) drives revenue growth within an assigned South Texas territory, including Austin, San Antonio, Houston, and surrounding areas. The role executes daily sales activities, adds value in customer interactions, and manages opportunities throughout the sales cycle to meet or exceed territory revenue goals. The BDS is expected to make at least five live customer calls per day, follow Rhythm Healthcare’s opportunity pipeline process, and maintain accurate, timely CRM documentation. The role requires product and industry knowledge and the ability to tailor messaging to the needs and priorities of decision-makers in the durable medical equipment (DME) market. Success depends on preparation, follow-through, delivering on commitments, and supporting customer satisfaction and retention. The representative builds relationships, develops new business, and markets, sells, upsells, and cross-sells healthcare products to DME providers. Regular travel, including overnight stays, is required, and residence within the territory is required. Compensation combines base salary and performance-based bonus or commissions, with the stated target compensation for the first year based on achieving plan. The company also provides a benefits package, phone and auto allowances, and unlimited PTO.

Requirements

  • At least 3 years of B2B sales experience; DME, healthcare, or medical-device experience is preferred.
  • Proven ability to consistently meet or exceed sales quotas.
  • Strong understanding of sales processes, opportunity management, and territory planning.
  • Proficiency in CRM systems; NetSuite is preferred.
  • Proficiency in Microsoft Office Suite and standard computer programs, including Excel, Word, and PowerPoint.
  • Willingness to travel up to 50%, including overnight travel; the role involves regular overnight travel.
  • Residence within the assigned territory is required.
  • Ability to lift up to 50 pounds without assistance.
  • Superb interpersonal skills, including the ability to build rapport quickly, solve problems, demonstrate empathy, and seek resolution.
  • Self-starter with an entrepreneurial spirit, attention to detail, and strong organizational skills.
  • Ability and willingness to train to expert level on all products.
  • Excellent written and verbal communication skills.
  • Ability to learn diverse skills quickly and efficiently, with a commitment to constant improvement and ongoing personal development.
  • Self-motivation and a high sense of accountability.
  • Commitment to excellent customer service and follow-up.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience in DME, healthcare, or medical-device sales.
  • Experience with NetSuite.

Responsibilities

  • Achieve and exceed territory revenue goals through a disciplined sales process and a strong opportunity pipeline.
  • Make at least five live customer calls per day, prepared with relevant insights, competitive positioning, and value-based discussion points.
  • Understand customer needs, identify opportunities, and recommend appropriate products from the Rhythm portfolio.
  • Follow the opportunity pipeline process, progressing opportunities through sales stages with clear next steps and gate reviews.
  • Maintain accurate and complete CRM records of sales activities, opportunities, and customer interactions.
  • Identify opportunities to market, sell, upsell, and cross-sell healthcare products to DME providers in the assigned territory.
  • Follow through on commitments to support customer satisfaction, trust, and long-term retention.
  • Build and maintain relationships with key decision-makers, influencers, and end users in assigned accounts.
  • Maintain expert-level product knowledge and stay informed about industry trends, competitive products, and market developments.
  • Tailor messaging to different audiences and decision-makers.
  • Partner with the Regional Sales Manager to review pipeline health, identify roadblocks, and develop strategies for closing high-value opportunities.
  • Collaborate with Customer Experience, Sales Operations, AR, and Operations to provide a seamless customer experience.
  • Research prospective customers, identify key players, and generate new business opportunities.
  • Attend relevant industry events, conferences, and customer meetings as directed.
  • Provide leadership with feedback on unmet customer needs, competitive threats, and potential product or process improvements.
  • Analyze information and create reports as required.
  • Achieve sales quotas and other performance metrics.
  • Maintain a professional presence in the field and represent Rhythm Healthcare’s Core Values of EQ, Grit, Growth Mindset, and Sincerity.

Benefits

  • Competitive salary and performance-based incentives, including bonus or commissions.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Comprehensive benefits package.
  • Unlimited PTO.
  • Phone and auto allowances.
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