Territory Sales Manager

Fresenius Medical Care•Miami, FL

About The Position

Azura Vascular Care, part of Fresenius Medical Care, is hiring a Territory Sales Manager to support and grow its Miami vascular surgery center. The role markets, educates, promotes, and sells Azura services to dialysis clinics, Medical Directors, nephrologists, and other members of the medical community in an assigned territory. The Miami center specializes exclusively in caring for patients with end-stage renal disease (ESRD). The Territory Sales Manager builds and leverages relationships to position the center as a leading provider of high-quality vascular care, drive referral growth, strengthen healthcare partnerships, and expand market presence. The position requires living in or around Miami and daily travel within a 30-mile radius of the center to develop and maintain relationships with referral sources. Up to 80% travel is required. The role identifies and develops accounts, maintains relationships with current customers, researches the local physician market, and creates and executes strategic sales account plans. It also works with Azura operations, marketing, and physicians to develop referral sources and campaigns, provides customer support and presentations, monitors local market and competitor information, and maintains activity and account records. The position has no supervisory responsibilities.

Requirements

  • Bachelor's degree required, or an equivalent combination of education and experience.
  • Five to eight years of related experience, or an equivalent combination of education and experience.
  • Excellent written and oral communication skills.
  • Strategic planning skills and a strong work ethic.
  • Ability to communicate with all levels of personnel.
  • Excellent customer service, organizational, and interpersonal skills.
  • Professional appearance.
  • Detail-oriented.
  • Good computer skills and sound knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint, and Lotus Notes.
  • Must be able to drive to various sites.
  • Must live in or around the Miami area.
  • Ability to travel daily within a 30-mile radius of the center; up to 80% travel is required.

Nice To Haves

  • Advanced degree desirable.

Responsibilities

  • Identify and develop new accounts for Fresenius Vascular Care services to generate revenue.
  • Maintain close relationships with current user accounts and customers.
  • Research the local physician market, identify potential customers, and make sales calls to recruit and educate them about Azura services.
  • Develop in-depth knowledge of Azura's vascular care business and services, as well as local competitors.
  • Collect and analyze local market data and create and execute strategic sales account plans.
  • Monitor procedure referral volumes by clinic, nephrologist, and physician, and develop plans to maintain referrals.
  • Identify, qualify, and develop plans to gain referrals from potential customers and accounts.
  • Assess customer needs and present Azura's competitive advantages and services.
  • Contact prospective clients through onsite visits, sales techniques, and presentations.
  • Review strategic sales account plans quarterly to ensure alignment with business goals and objectives.
  • Monitor the local market and respond to changes that may affect the company or patient services.
  • Provide management with updates about program status, customer service issues, and referral barriers or obstacles.
  • Present to current and potential customers, particularly physicians, and participate in local community programs using standard marketing materials.
  • Serve as customer relations contact and liaison between dialysis clinics, specialty clinics, physician practices, and the Azura Center.
  • Support post-sale satisfaction and long-term relationships through regular visits and communication with referral sources.
  • Address customer concerns and follow up to ensure issues are resolved to their satisfaction.
  • Collaborate with Azura operations, marketing, and physicians to identify and develop referral sources and discuss strategies for opportunities.
  • Assist the marketing department in developing and implementing campaigns, evaluating successful initiatives, and improving strategies.
  • Maintain approved marketing and promotional materials for sales presentations.
  • Collect market information about pricing, existing service offerings, and new services to monitor competition.
  • Document daily activities and initiatives for weekly review with the manager.
  • Participate in professional development opportunities and apply acquired skills and industry knowledge.
  • Maintain and update customer records and activity reports in the CRM tool as directed by management.
  • Check and respond to emails within the implemented timeframe.
  • Assist with projects assigned by a direct supervisor and perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Prescription coverage
  • Vision insurance
  • Paid maternity leave
  • Paid paternity leave
  • 401(k) with match
  • Paid time off (PTO)
  • Tuition assistance
  • Life insurance
  • Long-term disability
  • Short-term disability
  • Flexible Spending Accounts for healthcare, dependent care, and commuter expenses
  • Base salary plus quarterly bonus
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