Field Sales Manager - Base + Uncapped Commission

DSI Systems•Holyoke, MA
•Onsite

About The Position

DSI Systems Inc., an authorized AT&T partner and sales enablement company, is hiring a Territory Sales Manager for the Holyoke, Massachusetts area. The role leads sales performance and people development across an assigned retail territory. The manager onboards and coaches Retail Sales Associates (RSAs), drives weekly store execution, and personally sells each week to lead by example. The position is accountable for company goals and for fostering a healthy, high-performance team culture. The position requires travel across the Holyoke area and a retail-aligned schedule that includes weekends. A valid driver’s license is required, and employment may be contingent on meeting the company’s driving requirements, including satisfactory completion of a motor vehicle record check.

Requirements

  • At least 2 years of experience in wireless or consumer electronics sales, or multi-unit retail sales leadership.
  • A proven record of hitting sales goals while developing people.
  • Ability to analyze performance metrics and make fast, practical decisions.
  • Strong interviewing and coaching skills.
  • Clear written and verbal communication.
  • Willingness and ability to travel across the Holyoke, Massachusetts area and work a retail-aligned schedule, including weekends.
  • Valid driver’s license; employment may be contingent on meeting company driving requirements, including satisfactory completion of an MVR check.
  • Adaptability to changing environments and customer demands.
  • Ability to work in a fast-paced, high-traffic environment.
  • Excellent customer service and relationship-building abilities.
  • Ability to balance customer experience with performance goals.
  • Team-oriented approach and desire to learn, share best practices, and provide resolutions.

Responsibilities

  • Onboard and train RSAs, including in-store new-hire training and ongoing upskill sessions.
  • Visit assigned stores weekly and inspect merchandising, demos, and attachment execution.
  • Monitor sales KPIs and staffing compliance, and act quickly to address gaps.
  • Conduct final interviews and make hiring recommendations.
  • Approve payroll accurately and on time.
  • Promote a positive, accountable team culture.
  • Provide weekly coaching to RSAs with clear action plans.
  • Personally achieve sales each week to model best practices.
  • Cover shifts when needed to fill staffing gaps.

Benefits

  • Medical, dental, vision, and life insurance, available on the first day of the month following the first day of employment.
  • 401(k) plan with employer matching.
  • Paid vacation, personal/sick days, and bereavement time.
  • Employee Profit Sharing Program.
  • 50% AT&T wireless discount.
  • Paid training.
  • Career advancement opportunities, with a preference for promoting from within.
  • Comprehensive training and development programs.
  • Supportive and engaging team environment.
  • Uncapped personal commission and bonuses.
  • $50,000 base salary.
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