Field Sales Manager - Base + Uncapped Commission

DSI•Holyoke, MA

2d•$50,000 - $100,000•Onsite

About The Position

DSI Systems Inc., an authorized AT&T partner and sales enablement company, is hiring a Territory Sales Manager for the Holyoke, Massachusetts area. The role leads sales performance and people development across an assigned retail territory. The manager onboards and coaches Retail Sales Associates, supports weekly store execution, and personally sells each week to lead by example. The position is accountable for company goals and for fostering a healthy, high-performance team culture. The role requires travel among assigned stores and a retail-aligned schedule that includes weekends.

Requirements

At least 2 years of experience in wireless or consumer electronics sales, or multi-unit retail sales leadership.
A proven record of achieving sales goals while developing people.
Comfort analyzing performance metrics and making fast, practical decisions.
Strong interviewing and coaching abilities, with clear written and verbal communication.
Willingness and ability to travel across the Holyoke, Massachusetts area and work a retail-aligned schedule, including weekends.
Valid driver's license; employment may be contingent on meeting company driving requirements, including satisfactory completion of a motor vehicle record check.
Adaptability to changing environments and customer demands.
Ability to work in a fast-paced, high-traffic environment.
Excellent customer service and relationship-building abilities.
Ability to balance customer experience with performance goals.
Team-oriented approach and desire to learn, share best practices, and provide resolutions.

Responsibilities

Onboard and train Retail Sales Associates, including in-store new-hire training and ongoing skills sessions.
Visit assigned stores weekly and review merchandising, demonstrations, and sales attachment execution.
Monitor sales KPIs and staffing compliance, and address performance gaps promptly.
Conduct final interviews and make hiring recommendations.
Approve payroll accurately and on time.
Promote a positive, accountable team culture.
Provide weekly coaching to Retail Sales Associates with clear action plans.
Personally achieve sales each week to model best practices.
Cover shifts when needed to fill staffing gaps.

Benefits

$50,000 base salary plus uncapped personal commission and bonuses
Comprehensive training and development programs
Supportive and engaging team environment
Career growth and advancement opportunities
Employee discounts
Medical, dental, vision, and life insurance beginning on the first day of the month after the first day of employment
401(k) plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee profit-sharing program
50% AT&T wireless discount
Paid training
Preference for promoting from within