Territory Sales Manager (Fort Worth and Surrounding Areas)

HOYA Group•Lewisville, TX

About The Position

The Territory Sales Manager (TSM) is responsible for achieving sales objectives and growing sales volume for Hoya Vision Care products in an assigned territory while delivering an exceptional customer experience. The role focuses on adding new Eye Care Professional (ECP) accounts, growing existing ECP business and customer loyalty, and promoting Hoya’s branded products, marketing strategies, service excellence, and technical capabilities. Candidates must reside in the territory and be able to travel extensively, including daily customer visits and occasional overnight stays. The TSM develops trusted-advisor relationships with ECPs, uses consultative selling to help customers grow their businesses, and plans and executes account and territory strategies. The position involves prospecting, new-business acquisition, budgeting, sales forecasting, customer training, competitor and market analysis, business reviews, and close collaboration with lab partners and internal departments. The TSM also communicates regularly with sales management and uses feedback, coaching, and ongoing learning to improve performance.

Requirements

Demonstrated sales results and 1 to 3 years of sales experience; the posting describes this experience as preferred in its qualifications section.
Bachelor’s degree preferred; also described as strongly preferred in the qualifications section.
Salesforce or comparable CRM experience for sales planning.
Demonstrated computer and presentation skills, including Microsoft Suite skills as listed in the posting.
Valid driver’s license, valid auto insurance coverage, and access to a vehicle for daily in-person customer visits.
Ability to regularly operate a vehicle for extended periods and travel throughout the territory, stated as up to 75% in the description and up to 90% in the qualifications.
Ability to drive for extended periods under varied conditions and spend extended periods sitting in a vehicle.
Acceptable Motor Vehicle Record (MVR) under Hoya’s MVR policy.
Must reside in the assigned territory.
Ability to work a flexible schedule and undertake occasional out-of-area and overnight travel.
Ability to frequently sit, walk, and drive; occasionally stand; frequently lift or move 10 pounds and occasionally lift or move up to 25 pounds.

Nice To Haves

Optical knowledge and experience.
Customer service experience or client relations experience.
Bachelor’s degree.
Sales experience of 1 to 3 years.

Responsibilities

Achieve sales objectives and territory performance targets through prospecting, new-business acquisition, account growth, and execution of sales metrics and budgets.
Establish and maintain consultative, trusted-advisor relationships with Eye Care Professionals (ECPs) to grow branded product sales and support their overall business.
Prospect for new accounts, conduct cold calls, analyze opportunities, and develop customer pipelines and forecasts.
Plan territory activities using call schedules, drive plans, account plans, corporate tools, and sales data; monitor progress and adjust plans to meet objectives.
Manage territory sales budgets, expenses, sales volume, travel, account seminars, and strategic initiatives.
Develop customized business plans with clear, measurable goals; review and refine plans with sales management on a quarterly basis.
Monitor market changes, customer needs and demographics, competitor activity, pricing, and sales materials to identify opportunities and develop competitive strategies.
Train ECPs, customer service personnel, and lab representatives on Hoya Vision Care branded products, promotions, and product dispensing.
Help ECPs improve their customers’ experience by evaluating and identifying customer touchpoints and needs.
Collaborate with lab partners, Customer Service, Marketing, Revenue Management, and other internal departments to support customer relations and sales objectives.
Anticipate customer needs and issues, respond promptly, resolve issues, and maintain a professional Hoya Vision Care image.
Provide regular updates on products, pricing, customer feedback, performance, KPIs, business reviews, and plans to sales management and relevant partners.
Conduct customer seminars and quarterly business reviews, and document actions, performance, and territory insights using corporate applications.
Seek and apply feedback and coaching through ongoing communication, ride-withs, call-ins, regional meetings, and annual reviews.
Complete management and corporate requests in a timely manner.