Territory Sales Manager (Fort Worth and Surrounding Areas)- Remote

HOYA Vision Care•Lewisville, TX

21h•Remote

About The Position

The Territory Sales Manager (TSM) is responsible for achieving sales objectives and growing sales volume for HOYA Vision Care products in an assigned territory while delivering an exceptional customer experience. The role adds new Eye Care Professional (ECP) accounts and grows existing ECP businesses and customer loyalty through branded products, marketing strategies, service excellence, and technical expertise. The territory covers Fort Worth and surrounding areas, including Abilene, San Angelo, and Killeen. Candidates must reside in the territory. This is a field-based sales role involving regular in-person customer visits and extensive driving, with travel stated as up to 75% in the overview and up to 90% in the qualifications. Occasional out-of-area and overnight travel is expected. The manager plans and executes territory strategy, develops customer and key-account business plans, manages budgets and sales pipelines, and uses corporate tools and data to monitor performance. They work with lab partners and internal teams to meet customer needs and sales objectives, provide product training, and build long-term customer relationships through consultative selling and responsive service.

Requirements

Demonstrated sales results and 1 to 3 years of sales experience; the posting describes this experience as preferred in its qualifications section.
Salesforce or comparable CRM experience for sales planning.
Demonstrated computer and presentation skills; Microsoft Suite skills are listed in the posting.
Valid driver’s license, valid auto insurance coverage, and access to a vehicle for daily in-person customer visits.
Ability to regularly operate a vehicle for extended periods and travel the territory up to 90% of the time, including driving under varied conditions and spending extended periods sitting in a vehicle.
Acceptable Motor Vehicle Record (MVR) under HOYA’s MVR policy.
Ability to work a flexible schedule and make occasional out-of-area and overnight trips.
Must reside in the territory.
Ability to sit, walk, and drive frequently; stand and walk occasionally; and frequently lift or move 10 pounds and occasionally up to 25 pounds.

Nice To Haves

Bachelor’s degree (preferred; described as strongly preferred in the qualifications section).
Optical knowledge and experience.
Customer service experience or client relations experience.
Sales experience of 1 to 3 years, listed as preferred in the qualifications section.

Responsibilities

Achieve sales targets and territory performance goals through account prospecting, new business acquisition, and execution of territory strategy.
Develop trusted-advisor relationships with ECPs and help grow their branded product sales and overall businesses.
Plan territory activities and customer visits; document actions, monitor progress, and use corporate tools and applications to meet sales objectives.
Manage the territory sales budget, emphasizing sales volume, strategic initiatives, travel, account seminars, and expenses.
Prospect for new accounts and business opportunities through cold calls and market and account analysis.
Develop and manage customer pipelines to project future sales volume in collaboration with business partners.
Create and maintain customized business plans for accounts, including measurable goals; review and refine plans with the sales manager quarterly.
Analyze account performance, market changes, customer needs, demographics, and competitor activity to identify opportunities and adjust plans.
Collaborate with lab partners, Customer Service, Marketing, Revenue Management, and other internal departments to support customer relationships and sales objectives.
Train existing and prospective accounts, customer service personnel, and partner lab representatives on HOYA Vision Care products and promotions.
Educate and train ECPs to dispense HOYA Vision Care branded products effectively, and conduct account seminars for varied audiences.
Monitor customer loyalty, purchasing needs, trends, and customer experience; identify ways to improve the ECP’s customer touchpoints.
Anticipate and resolve customer issues promptly and proactively, partnering with the lab while maintaining a professional HOYA Vision Care image.
Provide updates on products, pricing, customer feedback, and HOYA business reviews.
Communicate with the sales manager about growth, strategy, results, and action plans; apply feedback and coaching to improve performance.
Complete management and corporate office requests in a timely manner.
Use regional meetings, ride-withs, call-ins, and annual reviews to identify professional development needs and improve skills.