Territory Sales Manager - Pennsylvania & New York

Cirrus Systems•Pittsburgh, PA

About The Position

The Territory Sales Manager oversees and maintains relationships with a targeted portfolio of sign company clients in Pennsylvania and New York. The role provides customers with high-level sales support and service, develops an understanding of their goals and challenges, and recommends Cirrus solutions to help them grow their businesses. The manager serves as the main point of contact for assigned customers, builds rapport and trust, and responds to their needs and concerns. Working with internal teams such as Customer Service, Product Development, sales, marketing, and technical support, the Territory Sales Manager gathers customer feedback and helps improve the customer experience. The role aims to prevent churn, foster loyalty, and contribute to Cirrus’s success. Candidates must be comfortable with frequent travel to manage and grow accounts in the assigned territory.

Requirements

  • At least 5 years of experience in the sign industry, with an understanding of how different aspects of the business operate and what contributes to success.
  • Excellent communication and listening skills, including phone interaction and in-person professionalism.
  • Ability to work independently, take initiative, and act as a self-starter.
  • At least 5 years of outside B2B sales experience with a track record of success in a focused market.
  • Practical knowledge of general technology.
  • Working knowledge of Google Suite.
  • Comfort with frequent travel within the assigned territory.

Nice To Haves

  • Prior sales success or lead qualification experience.

Responsibilities

  • Align individual and team performance with assigned KPI goals.
  • Develop and maintain strong relationships with a portfolio of sign company clients, supporting their satisfaction and loyalty.
  • Monitor account health and proactively address potential issues that could lead to client churn.
  • Understand clients’ business needs and goals and align Cirrus solutions to help them achieve their objectives.
  • Collaborate with sales, marketing, product, and technical support teams to deliver exceptional customer experiences.
  • Conduct quarterly business reviews with clients to evaluate progress and identify opportunities for improvement or growth.
  • Collaborate with the marketing department to expand brand presence through appropriate marketing materials.
  • Maintain and update accurate KPIs through HubSpot.
  • Perform additional duties as assigned.
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