About The Position

The Technical Sales Representative is responsible for contacting and calling on existing and potential customers in the assigned Pennsylvania/Western New York territory to sell and service the company’s products and services. The role focuses on growing profitable sales, increasing gross profit and market share, developing customer relationships, and presenting technical solutions using the company’s laboratories, industry experts, and suppliers. The position is remote and full-time, with a salary-based compensation designation in the posting.

Requirements

  • Bachelor’s degree from an accredited four-year college or university.
  • Five or more years of field sales experience; the posting specifies “5-8 or more years.”
  • Demonstrated ability to work as a team member.
  • High moral and business ethics orientation.

Nice To Haves

  • A degree in chemistry, engineering, or another technical field is preferred.
  • Industry experience is preferred.

Responsibilities

  • Identify and pursue profitable sales opportunities to improve sales efficiency.
  • Prioritize and sell products that support company profitability objectives, and disengage from sales or services that do not align with those objectives.
  • Build product knowledge by studying product data sheets and develop expertise to solve customer problems.
  • Establish and maintain relationships with personnel at key accounts.
  • Prepare written reports on sales calls, including information about new or lost business, pricing changes, usage rates, competitors’ strategies, and development projects.
  • Work with the Vice President of Sales to set goals and short-term targets for customer sales growth and develop and implement profitable sales strategies.
  • Identify focus target accounts for suppliers when applicable.
  • Schedule and conduct joint sales calls with supplier personnel at key customers to introduce new products and discuss existing products.
  • Recommend account pricing when requested, maintain logs of non-standard pricing, and submit non-standard pricing proposals to management for approval.
  • Manage administrative responsibilities in accordance with company practices, policies, and procedures.
  • Develop effective working relationships with internal team members, including supply chain, customer service, and pricing.
  • Present technical solutions to customers using company laboratories, industry experts, and suppliers.
  • Grow territory gross profit and achieve budgeted goals.
  • Develop forecasts with the established customer base for planning purposes.
  • Increase customer product sales by offering additional products to existing accounts.
  • Coordinate targeted sales visits with suppliers and the Vice President of Product Development.
  • Increase sales volume and market share for company-specific products.
  • Provide monthly business reports and summaries of activity in assigned markets.
  • Log and update sales opportunities in a timely manner.
  • Develop short- and long-term strategic sales plans.
  • Attend major trade shows and participate in industry associations, such as the Los Angeles Society for Coatings Technology.
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