Territory Sales Manager/ Key Accounts
About The Position
The Territory Sales Manager is responsible for driving sales growth and increasing net hearing instrument market share by developing and maintaining strong relationships with hearing care professionals across an assigned territory. The position is field-based, covers Houston, Dallas, or Chicago, and involves travel within the assigned territory, including regular in-person visits and overnight travel. Travel may be up to 75%. The manager works independently to manage time, travel, and priorities, and serves as the primary point of contact for hearing aid centers in the region. The role involves achieving sales quotas, executing a strategic territory business plan, and supporting customers with product expertise, presentations, demonstrations, training, and education. The manager documents customer interactions and sales activities in Salesforce CRM, addresses quality and service issues, completes reporting, and represents the company at customer events and conferences. This is a salaried, exempt position with a Monday–Friday schedule and occasional evening requirements. There are no direct or indirect reports.
Requirements
- Bachelor’s degree required.
- At least 3 years of medical device or healthcare industry sales experience required.
- Proven record of achieving or exceeding sales goals and territory growth objectives.
- Excellent computer skills and proficiency with Excel, PowerPoint, Word, and Access.
- Experience with database management.
- Exemplary platform skills.
- Ability to travel up to 75%.
- Ability to lift 15 pounds at a time and to sit, walk, and stand.
Nice To Haves
- Doctor of Audiology (AuD) preferred.
- Clinical audiology or hearing healthcare experience preferred.
Responsibilities
- Consistently achieve or exceed monthly, quarterly, and annual net sales quotas for hearing instruments.
- Travel within the assigned territory, including regular in-person visits and overnight travel.
- Execute a strategic territory business plan to achieve revenue and market share growth.
- Maintain expert-level knowledge of products and accessories to support consultative sales conversations.
- Accurately document customer interactions, sales activities, and follow-ups in Salesforce CRM.
- Proactively engage customers to resolve quality or service issues.
- Serve as the primary point of contact for hearing aid centers in the assigned region.
- Complete sales and corporate reporting requirements in a timely manner.
- Represent the company at customer events and conferences as a subject matter expert.
- Present GN technology using effective communication and presentation skills.
- Independently manage time, travel, and priorities to maximize customer engagement and sales results.
- Develop customer-facing presentations and deliver product demonstrations, trainings, and educational sessions for hearing healthcare professionals.
- Follow HR, company, and department policies and procedures, and follow good safety practices.
- Establish and maintain positive, productive work relationships with staff, customers, and business partners.
- Take personal initiative for technical and professional development.
- Safeguard sensitive and confidential company information.
Benefits
- Generous benefits, including PTO and paid holidays.
- 401(k) with company match.
- Paid parental leave and transition-back-to-work benefits.
- Company HSA contributions.
- Free hearing aids for family members.
- Competitive base pay and performance-based commissions.
- Annual bonuses.
- Health insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
