Key Accounts Manager

Murata America•Addison, TX
•Hybrid

About The Position

The Key Accounts Manager (KAM) is responsible for maximizing Murata's market share and revenue in target markets by identifying and capturing high-potential opportunities. The KAM owns customer relationships and collaborates with stakeholders, guided by Murata’s Voice-of-Customer philosophy. This hybrid position is based in Carrollton, Texas, and involves frequent domestic and infrequent international travel.

Requirements

  • Bachelor’s degree in Business Administration or a related field.
  • At least 3 years of sales or marketing experience in an electronics-related or other technical industry.
  • Experience working for a culturally diverse global company and strong communication skills.
  • Demonstrated ability to execute strategies and collaborate effectively across functions.
  • Advanced negotiation skills and the ability to understand customer needs and develop mutually beneficial solutions.
  • Demonstrated success managing product promotions.

Nice To Haves

  • Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
  • Previous experience in manufacturing sales and sales data collection and analysis.
  • Knowledge of marketing, market planning, and the consumer electronics industry.
  • Previous budgetary responsibilities.
  • Project management experience.

Responsibilities

  • Contact and visit customers to review strategic direction, identify improvement areas, and promote Murata solutions.
  • Stay informed about customer activities and direction.
  • Oversee the collection, understanding, and internal communication of relevant information.
  • Build relationships with key decision-makers involved in the design, procurement, use, and service of Murata products.
  • Coordinate pricing with the Global Accounts Manager (GAM) and internal stakeholders.
  • Initiate and coordinate Early Sales Involvement (ESI) projects.
  • Negotiate pricing in alignment with the GAM and relevant global affiliates.
  • Review and maintain customer contracts, and ensure their effective implementation and execution.
  • Proactively answer customer inquiries and resolve concerns.
  • Lead customer meetings and conference calls, publish minutes, and drive action items to completion.
  • Coordinate Outside Sales Representative activities for related customer locations.
  • Guide the Inside Sales Associate’s work for assigned customers.
  • Coordinate special sales projects and promotions.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Generous paid time off, including paid holidays and floating holidays.
  • 401(k) employer match.
  • Hybrid working schedule for eligible positions.
  • Tuition reimbursement for approved programs.
  • Flexible and health spending accounts.
  • Talent Development program.
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