Key Accounts Manager

Murata America•Carrollton, TX
•$81,578 - $119,613•Hybrid

About The Position

The Key Accounts Manager (KAM) is responsible for maximizing Murata’s market share and revenue in target markets by identifying and capturing high-potential opportunities. The role owns customer relationships and works with stakeholders using Murata’s Voice-of-Customer philosophy. The position is hybrid and based in Irvine, California, or Carrollton, Texas, with frequent domestic and infrequent international travel.

Requirements

  • Bachelor’s degree in Business Administration or a related field.
  • At least 3 years of experience in sales or marketing in an electronics-related or other technical industry.
  • Experience working for a culturally diverse global company, with strong communication skills.
  • Demonstrated ability to execute strategies and collaborate effectively across functions.
  • Advanced negotiation skills and the ability to understand customer needs and develop mutually beneficial solutions.
  • Demonstrated success in managing product promotions.

Nice To Haves

  • Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
  • RF engineering or aerospace experience.
  • Previous experience in manufacturing sales, sales data collection, and analysis.
  • Knowledge of marketing, market planning, and the consumer electronics industries.
  • Previous budgetary responsibilities and project management experience.
  • Project management experience.

Responsibilities

  • Contact and visit customers to review strategic direction, improvement areas, and opportunities to promote Murata solutions.
  • Stay informed about customer activities and direction.
  • Oversee the collection, understanding, and internal communication of pertinent information.
  • Develop relationships with key decision-makers involved in the design, procurement, use, and service of Murata products.
  • Coordinate pricing with the GAM and internal stakeholders.
  • Initiate and coordinate Early Sales Involvement (ESI) projects.
  • Negotiate pricing in alignment with the GAM and respective global affiliates.
  • Review, maintain, and ensure effective implementation and execution of customer contracts.
  • Proactively answer customer inquiries and resolve concerns.
  • Lead customer meetings and conference calls, publish minutes, and drive action-item completion.
  • Coordinate Outside Sales Representative activities for related customer locations.
  • Guide Inside Sales Associate work related to assigned customers.
  • Coordinate special sales projects and promotions.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Generous paid time off, including paid holidays and floating holidays.
  • 401(k) employer match.
  • Hybrid working schedule for eligible positions.
  • Tuition reimbursement for approved programs.
  • Flexible and health spending accounts.
  • Talent Development program.
  • Incentive awards based on individual and business performance.
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