Key Accounts Manager
Murata America•San Jose, CA
•$81,578 - $135,215•Hybrid
About The Position
The Key Accounts Manager (KAM) is responsible for maximizing Murata’s market share and revenue in target markets by identifying and capturing high-potential opportunities. The role owns the customer relationship and collaborates with stakeholders, guided by Murata’s Voice-of-Customer philosophy. This is a hybrid position based in San Jose, California, with frequent domestic and infrequent international travel.
Requirements
- Bachelor’s degree in Business Administration or a related field.
- Three or more years of sales or marketing experience in an electronics-related or other technical industry.
- Experience working for a culturally diverse global company and strong communication skills.
- Demonstrated ability to execute strategies and collaborate effectively across functions.
- Advanced negotiation skills; ability to understand customer needs and develop mutually beneficial solutions; and demonstrated success managing product promotions.
Nice To Haves
- Bachelor’s degree in Electrical Engineering (BSEE) or equivalent.
- Previous experience in manufacturing sales and sales data collection and analysis.
- Knowledge of marketing, market planning, and the consumer electronics industry.
- Previous budgetary responsibilities and project management experience.
- Project management experience.
Responsibilities
- Contact and visit customers to review and identify strategic direction, improvement areas, and opportunities to promote Murata solutions.
- Stay current on customer activities and direction.
- Oversee the collection, understanding, and internal communication of pertinent information.
- Build relationships with key decision-makers involved in the design, procurement, use, and service of Murata products.
- Coordinate pricing with the GAM and internal stakeholders.
- Initiate and coordinate Early Sales Involvement (ESI) projects.
- Negotiate pricing in alignment with the GAM and respective global affiliates.
- Review, maintain, and ensure effective implementation and execution of customer contracts.
- Proactively answer customer inquiries and resolve concerns.
- Lead customer meetings and conference calls, publish minutes, and drive action-item closure.
- Coordinate Outside Sales Representative activities for related customer locations.
- Guide the Inside Sales Associate’s work for assigned customers.
- Coordinate special sales projects and promotions.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Paid time off, including paid holidays and floating holidays.
- 401(k) employer match.
- Hybrid working schedule for eligible positions.
- Tuition reimbursement for approved programs.
- Flexible and health spending accounts.
- Talent Development program.
- Incentive awards based on individual and business performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
