Territory Relations Manager

Blue Cloud•Toledo, OH

10d

About The Position

Blue Cloud is hiring a Territory Relations Manager (TRM) to create, cultivate, and maintain relationships with dental offices and providers to generate patient referrals for the surgery center in the assigned territory. The role is primarily field-based, with most time spent visiting dental offices, community health centers, and other potential referral sources. Visits are intended to build genuine relationships, educate providers and staff about Blue Cloud, and encourage referrals of qualified patients. The TRM supports business development and referral growth through marketing, communications, analysis, and strategic initiatives. Travel is primarily local during the business day, though up to 30% out-of-the-area travel may be expected; generally, out-of-the-area travel is not necessary. The position requires the ability to travel to and begin the workday at the surgery center.

Requirements

Valid U.S. driver's license.
Ability to drive an automobile regularly.
Access to a vehicle that can be used throughout the workday.
Ability to travel to and start the workday in the surgery center.
Comfort and capability working on computers.
Familiarity with and ability to work with Microsoft Suite, including Word, PowerPoint, and Excel.
A smartphone and phone plan usable for business calls, texts, and email throughout the workday.
Exceptional work ethic, positive attitude, and ability to form genuine relationships quickly.
Integrity and drive to work in a highly autonomous position.
Comfort connecting with new people regularly and skill in maintaining positive relationships over time.

Nice To Haves

Bachelor's degree in a related field preferred, but not required.

Responsibilities

Generate patient referrals.
Build the brand through relationship development and marketing materials.
Handle incoming and outgoing calls associated with patient referrals.
Produce meaningful reports and diagnose marketing analytics.
Identify and define business development objectives to maximize patient referrals and improve the patient and referral partner experience.
Achieve monthly, quarterly, and annual referral objectives.
Monitor referral partner trends and develop strategic initiatives to improve market penetration.
Manage inter-office communications between the surgery center and referral partners.
Use market data and internal reports to provide data-based analysis that delivers business-building initiatives.
Visit dental offices, community health centers, and other potential referral sources to build relationships, educate providers and staff, and encourage qualified patient referrals.