Territory Associate Relations Manager (Atlanta)
About The Position
The Territory Associate Relations Manager (TARM) is responsible for reducing internal and external risk through effective intervention and the development and execution of associate relations policies and processes. The role provides direction and guidance to regional leaders on labor and employment trends, associate relations needs, Company policies, and consistent practices. It analyzes regional, district, and store data to identify trends and develop and monitor action plans. The TARM also supports labor relations activity, union-related matters, employment claims, workplace violence matters, investigations, management training, regional compliance, and reviews of Store Manager Performance Improvement Plans. The position reports to the Division Director of Associate Relations. It typically requires overnight travel 20% to 50% of the time. Work is performed in a comfortable indoor area that may produce mild discomfort on occasion. Physical requirements include frequent standing or sitting in the same location, with some opportunity to move about, and occasional stooping or lifting light objects, typically less than 8 pounds.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Ability to work a flexible schedule.
- Bachelor’s degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a program.
- At least 6 years of work experience.
- Typically requires overnight travel 20% to 50% of the time.
Nice To Haves
- Advanced degree in law, employee relations, or human resources.
- Multi-site experience covering 50 or more locations and experience with 10,000 associates.
- 8 years of experience in employment law, employee relations, or human resources.
- PHR, SPHR, or equivalent certification.
- Ability to work a flexible schedule.
Responsibilities
- Provide direction to regional leaders on labor and employment trends and associate relations needs to support a positive associate relations environment.
- Guide regional leaders on interpretation and consistent application of Company policies, programs, and initiatives.
- Analyze regional, district, and store data to identify associate relations activity and trends; develop, execute, and follow up on action plans to support fair and consistent application of Company policies and practices.
- Monitor regional labor relations activity with guidance and direction from the Store Support Center Associate Relations team.
- Advise regional leadership on procedures for potential unionizing efforts and NLRB actions, and develop preventative strategies and union-avoidance education.
- Assist with developing, executing, and following up on game plans related to EOC surveys, town halls, and labor activity.
- Support the Store Support Center in responding to and resolving EEOC, DOL, OFCCP, and other labor and employment claims; manage and report workplace violence matters.
- Assist Medical Health Management, Legal, and Asset Protection with investigations and associate relations issues.
- Conduct management training on legal and associate/labor relations matters; develop customized training with Learning Development when appropriate.
- Work with Government Compliance to promote diversity and address AAP/OFCCP audits, I-9 compliance, compensation reviews, and other regional compliance issues.
- Assist DHRMs in reviewing Store Manager Performance Improvement Plans for fairness and consistency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
