Territory Account Manager - ATLANTA

ViiV Healthcare•Atlanta, GA

22h•Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional to join its long-acting HIV Injectable Treatment Sales team as a Territory Account Manager. The role focuses on working with healthcare professionals (HCPs) to support adoption of a new approach to HIV treatment and deliver results within a complex, fast-paced launch environment. Success requires strategic account and territory planning, adaptable execution, cross-functional collaboration, and alignment with ViiV Healthcare’s mission to leave no person living with HIV behind. The Territory Account Manager sells to HCPs and services their accounts within an integrated account management framework, supporting the setup and delivery of a buy-and-bill treatment model. The position develops customer-specific plans, uses data and market knowledge to prioritize opportunities, and partners with Clinical Nurse Educators, Field Reimbursement Managers, and other team members to provide a cohesive customer experience. The role also emphasizes proactive customer service, external relationship development, performance against business objectives, and compliance with applicable guidelines.

Requirements

BA/BS degree.
At least 5 years of pharmaceutical sales experience.
At least 3 years of specialty experience.
Ability to travel domestically as necessary, which may include overnight travel; the majority of time will be spent in market.
Valid driver's license.

Nice To Haves

Degree in Business, Marketing, or Life Sciences.
Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
Experience influencing and collaborating cross-functionally in a matrixed environment.
Excellent written and oral communication skills.
Sales success in complex market access coverage situations.
Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
Knowledge of HIV treatment and/or prevention markets.
Spanish bilingual skills; preferred but not required.
Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities in target accounts.
Use data analytics, business acumen, and market expertise to identify high-priority prospects.
Prepare and execute customer-specific business plans that help HCPs scale their treatment models to reach more patients.
Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
Maintain a portfolio-based selling mindset and communicate internally to support a cohesive customer experience.
Anticipate and address HCP problems, needs, and requests through customer service.
Deliver and adapt execution plans to meet performance goals using KPIs, successful approaches, and business problem-solving.
Develop and foster relationships with influential customers and thought leaders.
Act in accordance with ViiV’s culture, expectations, and values.
Embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
Escalate issues and risks when needed and speak up about concerns.
Understand and follow compliance and regulatory guidelines.