Territory Office Manager - Nashville, TN

Unum•Nashville, TN

2d•$45,600 - $86,200

About The Position

The Territory Office Manager is a key member of the Territory Core Team and a valued partner to the Territory Sales Manager (TSM). This role manages the daily operation of the Territory Office, supports the TSM through office systems and procedures, and has territory-wide responsibilities for budget management and existing-account management data. The position oversees office operations, including maintenance, administration, mail, shipping, supplies, equipment, scheduling, and coordination with business partners. It also supports territory communications, meetings, events, reporting, recruiting and prospecting activities, and the TSM’s calendar, travel, proposals, and performance-management processes. The role requires strong organizational, communication, time-management, customer-service, and problem-solving skills, as well as discretion in handling confidential information. An associate degree or higher and at least three years of office manager or administrator experience are preferred.

Requirements

Associate degree or higher and three or more years of experience as an Office Manager or Administrator are preferred.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and other software systems used for office operations and communications.
Excellent time-management skills and ability to work independently and prioritize work.
Strong organizational skills.
Ability to effectively manage multiple tasks and projects.
Excellent written and oral communication skills.
Attention to detail.
Strong problem-solving skills.
Strong customer-service orientation.
Discretion in handling confidential matters.

Nice To Haves

Associate degree or higher.
Three or more years of experience as an Office Manager or Administrator.

Responsibilities

Prioritize and manage Territory Office maintenance, administration, mailing, shipping, supplies, and equipment.
Create and manage the weekly territory schedule.
Determine office technology and equipment needs and collaborate with Enterprise partners to meet them.
Schedule and participate in conference calls with key business partners.
Plan and implement Territory Launch Day events.
Ensure the security, integrity, and confidentiality of data and marketing materials in the Territory Office.
Collaborate with territory, regional, and Home Office partners to support smooth and efficient business operations.
Partner with Core Team members to support territory recruiting and prospecting goals.
Partner with the TSM to create and execute the territory communication strategy, including preparing a territory newsletter.
Support the territory account-management process with the TSM using internal reporting.
Organize and coordinate territory meetings and events, including communications, logistics, budgets, and vendors.
Draft and distribute territory-wide leadership communications with the TSM.
Generate and distribute sales reports.
Create slides and business presentations for Core Team members.
Interpret customer inquiries and provide appropriate guidance.
Partner with the TSM to manage the TSM’s calendar and schedule.
Share weekly sales reports, prospecting activities, and recruiting information.
Prepare and distribute information for performance-management review sessions.
Schedule and manage TSM business travel and submit expense reports.
Create proposals for the TSM as needed.
Perform other duties as assigned.