Territory Sales Manager II - Nashville, TN

Office Depot•Nashville, TN
•Onsite

About The Position

The Territory Sales Manager II is a regional, field-based outside-sales role responsible for acquiring new mid-market customers and expanding relationships with existing accounts in an assigned territory. The role positions ODP Business products, services, and solutions to organizations with approximately 50–1,000 white-collar employees and up to $1.5 million in annual purchasing potential. The manager builds relationships with decision makers and influencers through networking, customer visits, and cold calling, with the goal of growing revenue, market penetration, and the territory. The position requires candidates to be local to and able to travel across one of the listed locations: Cincinnati, Ohio; Nashville, Tennessee; or Birmingham, Alabama. The role is 100% commission-based with a non-recoverable annual draw of $60,000, paid bi-weekly, plus uncapped quarterly commission based on margin and IGM performance. On-target expected earnings are $120,000 per year. The role is expected to spend at least 30 hours per week outside the office and actively working in the designated territory. The ODP Group provides products, services, and technology solutions through an integrated B2B distribution platform and omnichannel presence. Coworkers are expected to support a safe and healthy work environment and follow the company’s operational safety culture. The company describes its benefits package as including a 401(k) and opportunities for career growth.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience.
  • Demonstrated relationship-building, negotiation, and closing skills, which may come from work experience, internships, or other relevant activities.
  • Ability or aptitude in consultative selling, needs analysis, and recommending solutions.
  • Ability to work in a deadline-driven, fast-paced environment, manage multiple priorities, and adapt to change.
  • Experience working in a team environment and collaborating toward shared goals.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to learn and effectively use internal systems, sales tools, and reporting platforms.
  • Ability to achieve monthly sales and revenue goals and meet or exceed assigned revenue goals and sales quotas.
  • Ability to conduct consultative customer analyses and provide tailored product and solution recommendations.
  • Ability to develop long-term client relationships that support renewals, upselling, and cross-selling.
  • Ability to secure and conduct face-to-face meetings with key decision makers.
  • Ability to build a network through sales calls, customer visits, industry events, and internal referrals; comfort with cold calling and initiating contact with prospects.
  • Effective written and spoken English communication skills with customers and internal stakeholders.
  • Strong presentation and interpersonal skills, including the ability to communicate value propositions clearly and confidently.
  • Strong time management, organizational, and follow-up skills.
  • Ability to maintain and update CRM records with required customer, contact, and activity information.
  • Ability to travel regularly within the assigned territory to meet customers and prospects.
  • Ability to read, write, speak, and understand English.
  • Valid driver’s license and a driving record in good standing.
  • Strong initiative, self-motivation, resilience, professionalism, and a goal-oriented, results-driven mindset.

Nice To Haves

  • Bachelor’s degree, preferably in business, marketing, sales, or a related field.
  • Working knowledge of CRM tools such as Salesforce.com.
  • Related work experience in sales, customer service, or business development.

Responsibilities

  • Meet in person with existing customers to identify and capture additional revenue across product categories and services.
  • Conduct consultative discussions to understand customer needs, recommend tailored solutions, and increase account penetration and share of wallet.
  • Identify, prospect, and close new mid-market customers through outside sales activities within the assigned territory.
  • Build relationships with decision makers, influencers, end users, and buyers through in-person meetings, networking, and cold calling.
  • Use customer profiles and ODP’s strategic pricing strategy to present solutions and secure new business.
  • Spend a minimum of 30 hours per week outside the office and actively working in the designated territory.
  • Manage current spend within assigned accounts to support customer satisfaction and retention.
  • Partner with customer service, sales support, and internal teams to resolve issues and maintain customer relationships.
  • Own territory planning, business development strategies, and execution of sales initiatives.
  • Maintain accurate customer information, activities, and pipeline details in ODP’s CRM to support forecasting, reporting, and account planning.
  • Serve as a subject matter resource on customer requirements and selling strategies; share best practices and support peer learning and coworker training where appropriate.
  • Collaborate with cross-functional teams on account strategies, issue resolution, and results.
  • Provide regular updates and reports to management on account activities, sales forecasts, and client feedback.

Benefits

  • 401(k)
  • Opportunities to move and grow within the organization
  • Incentive program, subject to the Incentive Plan terms and conditions
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