Territory Office Manager - Nashville, TN

Unum Group • Nashville, TN

1d

About The Position

The Territory Office Manager is a key member of the Territory Core Team and a partner to the Territory Sales Manager (TSM). The role manages the day-to-day operation of the Territory Office, supports the TSM by leveraging office systems and procedures, and has territory-wide responsibilities for budget management and existing-account management data. The position requires effective interaction with customers, sales representatives, and other Territory Core Team members.

The role oversees office operations and resources, develops territory communications, coordinates meetings and events, prepares reports and presentations, and supports the TSM with scheduling, performance management materials, travel, and expense reporting. The position may also perform other duties as assigned.

Requirements

• Strong computer skills and proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and other software systems supporting office operations and communications.
• Excellent time-management skills and ability to work independently and prioritize work.
• Strong organizational skills.
• Ability to effectively manage multiple tasks and projects.
• Excellent written and oral communication skills.
• Attention to detail.
• Strong problem-solving skills.
• Strong customer service orientation.
• Discretion in handling confidential matters.

Nice To Haves

• Associate degree or higher.
• Three or more years of experience as an Office Manager or Administrator.

Responsibilities

• Prioritize and manage Territory Office maintenance, administration, mailing, shipping, supplies, and equipment.
• Create and manage the weekly territory schedule.
• Determine Territory Office technology and equipment needs and collaborate with Enterprise partners to fulfill them.
• Schedule and participate in conference calls with key business partners.
• Drive planning and implementation of Territory Launch Day events.
• Ensure the security, integrity, and confidentiality of data and marketing materials housed in the Territory Office.
• Collaborate with territory, regional, and Home Office business partners to support smooth and efficient business operations.
• Partner with Core Team members to support territory recruiting and prospecting goals.
• Partner with the TSM to create and execute the territory communication strategy, including preparing a territory newsletter.
• Partner with the TSM on the territory account management process using internal reporting.
• Organize and coordinate territory meetings and events, including communications, logistics, budget, and vendor management.
• Draft and distribute territory-wide leadership communications with the TSM.
• Generate and distribute sales reports.
• Create slides and business presentations for Core Team members to deliver.
• Interpret customer inquiries and provide appropriate guidance.
• Partner with the TSM to manage the TSM’s calendar and schedule.
• Share weekly sales reports, prospecting activities, and recruiting information.
• Prepare and distribute information for performance management review sessions.
• Schedule and manage TSM business travel and submit expense reports.
• Create proposals for the TSM as needed.
• Perform other duties as assigned.

Benefits

• Health, vision, and dental benefits.
• Short- and long-term disability benefits.
• Performance-based incentive plans.
• Paid time off, including paid time to volunteer.
• 401(k) retirement plan with employer match up to 5% and an additional 4.5% contribution whether or not the employee contributes.
• Mental health support.
• Career advancement opportunities.
• Student loan repayment options.
• Tuition reimbursement.
• Flexible work environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree