Territory Manager-Wound Care

MRA Recruiting Services•Springfield, MA

About The Position

Medaxis LLC is seeking a driven, results-oriented Territory Manager to grow an established portfolio of healthcare accounts in wound care. The role focuses on increasing product utilization, strengthening customer relationships, retaining and expanding accounts, and identifying new business opportunities. The ideal candidate takes ownership of territory performance, is proactive and accountable, and has experience in healthcare, medical device, wound care, or comparable B2B sales or account management. The Territory Manager will support adoption of Negative Pressure Wound Therapy (NPWT) dressings and disposables, patient starts, account conversions, and education on products including HydroPrep. The role works closely with Clinical, Sales, Customer Service, and channel teams, and partners with the Area Sales Manager on growth opportunities. The position is based in Springfield, Massachusetts, requires 25% travel with periods of travel up to 50%, and offers a starting base salary of $80,000 annually plus bonus potential. This role offers the opportunity to develop wound care sales expertise, build a track record of territory growth, and progress toward future business opportunities with broader new-business responsibilities.

Requirements

  • 1–4+ years of successful healthcare, medical device, wound care, or comparable B2B sales or account-management experience.
  • Demonstrated ability to grow existing accounts, strengthen customer relationships, and increase product utilization.
  • Strong communication, relationship-building, and problem-solving skills.
  • Ability to analyze account performance, prioritize opportunities, and develop actionable growth plans.
  • Experience using CRM systems and managing a territory or portfolio of accounts.
  • Ability to travel throughout the assigned territory and meet healthcare facility credentialing requirements.
  • Driven, accountable, proactive, action-oriented, growth-minded, and collaborative approach to work.

Nice To Haves

  • Wound care sales experience, particularly with NPWT or related medical devices.
  • Hospital, clinical, or operating room (OR) sales experience.
  • Bachelor's degree in Business, Life Sciences, or a related field; equivalent relevant experience will be considered.

Responsibilities

  • Increase revenue, product utilization, customer retention, and account penetration across assigned healthcare accounts.
  • Grow utilization of NPWT dressings and disposables, support patient starts, and identify opportunities across clinicians, departments, and facilities.
  • Maintain consistent customer engagement, understand customer needs, and address barriers to product adoption.
  • Help newly acquired accounts move from product evaluation to sustained utilization through onboarding, education, and follow-up.
  • Partner with Clinical team members to coordinate education and training and support adoption of wound care products, including HydroPrep.
  • Identify account expansion, new-business, and capital-equipment opportunities, partnering with the Area Sales Manager as appropriate.
  • Maintain accurate CRM activity, account plans, sales forecasts, and follow-up actions.
  • Partner with Sales, Clinical, Customer Service, and channel resources to resolve customer issues and support business growth.
  • Assist with account coverage and regional priorities as needed, including temporary coverage for vacant territories.
  • Meet healthcare facility credentialing requirements and follow company policies and applicable regulations.

Benefits

  • Comprehensive benefits plan
  • Money Purchase Pension Plan
  • Generous PTO
  • Fourteen paid holidays
  • Opportunity to have a meaningful impact on the growth and development of a specialized wound-care organization
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